Cherelle Hill
Eastpointe
Summary
Professional with experience in real estate marketing and client services, adept at creating detailed property descriptions and conducting comparative market analyses to determine property values. Demonstrated ability to ensure compliance with state regulations during transactions while coordinating appointments for property showings. Established networks with industry professionals, including appraisers and lenders, to facilitate smooth real estate transactions. Proven skills in generating leads through effective networking strategies and maintaining strong client relationships.
Overview
11
11
years of professional experience
Work History
Part Time Real Estate Agent
eXp Realty, LLC
Southfield
06.2025 - Current
- Created detailed property descriptions for use in marketing material.
- Prepared comparative market analysis to estimate properties' value.
- Attended industry events such as conventions and seminars.
- Ensured all transactions followed state laws regarding real estate practices.
- Coordinated appointments to show homes to prospective buyers.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Business Contact Manager
Independent Contractor FedEx
Sterling Heights
07.2024 - Current
- Conducted testing of software and systems to ensure quality and reliability.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Business Contact Remote
Independent Contractor FedEx
Oshkosh
12.2014 - 07.2024
- Updated and maintained databases with current information.
- Utilized various software and tools to streamline processes and optimize performance.
- Recognized by management for providing exceptional customer service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Achieved cost-savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Part Time Real Estate Agent Assistant
Keller Williams
Oshkosh
04.2023 - 10.2023
- Updated website content related to featured listings or new developments in the area.
- Answered phone calls from clients regarding their questions about the real estate market or specific properties for sale.
- Developed relationships with local businesses to facilitate referrals from industry contacts.
- Collaborated with agents on pricing strategies for listed properties.
- Reviewed purchase agreements to ensure compliance with applicable laws and regulations.
- Organized open houses to showcase available properties to potential buyers or renters.
- Participated in networking events to build relationships with prospective clients.
- Performed market research on properties for sale, including current listings and comparable sales.
- Managed multiple databases containing information on clients, properties, sales histories and other relevant data.
Education
Associate of Science - Business Administration
Everest University Online
Orlando, FL05-2014
Skills
- Client relationship management
- Real estate regulations
- Networking strategies
- Customer service
- Time management
- Data analysis
- Problem solving
- Effective communication
- Team collaboration
- Sales strategies
Timeline
Part Time Real Estate Agent
eXp Realty, LLC
06.2025 - Current
Business Contact Manager
Independent Contractor FedEx
07.2024 - Current
Part Time Real Estate Agent Assistant
Keller Williams
04.2023 - 10.2023
Business Contact Remote
Independent Contractor FedEx
12.2014 - 07.2024
Associate of Science - Business Administration
Everest University Online