Cherelle Miller
Roebuck,SC
Summary
Dynamic Certified Pharmacy Technician with extensive experience at Spartanburg Regional Medical Center, specializing in oncology medication compounding and IV preparation. Proven track record in enhancing operational efficiency and training staff, while ensuring compliance with USP standards. Adept at monitoring drug interactions and delivering exceptional customer service to optimize patient care.
Overview
22
22
years of professional experience
Work History
Certified Pharmacy Technician, Oncology
Spartanburg Regional Medical Center
01.2017 - Current
- Compounded and dispensed oncology medications with precision and adherence to safety protocols.
- Assisted in inventory management, ensuring availability of essential pharmaceuticals for patient care.
- Collaborated with healthcare professionals to clarify medication orders and resolve discrepancies.
- Monitored drug interactions and side effects, providing critical information to clinicians.
- Trained new pharmacy technicians on procedures, enhancing team performance and operational efficiency.
- Implemented process improvements that streamlined medication preparation workflows, reducing turnaround times.
- Ensured compliance with regulatory standards through meticulous record-keeping and documentation practices.
- Facilitated timely medication administration by ensuring accurate and efficient processing of intravenous admixture orders for oncology patients.
- Assisted in training new pharmacy technicians, leading to improved staff performance and increased productivity within the department.
- Increased accuracy in dosing calculations by applying strong mathematical skills to complex chemotherapy regimens.
- Facilitated smooth operations during busy periods by multitasking effectively between various responsibilities such as medication compounding, inventory management, and customer service tasks.
- Maintained a safe pharmacy environment by adhering to infection control procedures and proper handling of hazardous materials.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Managed opening and closing duties for pharmacy.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Certified Pharmacy Technician
Bi-Lo Pharmacy
05.2004 - 12.2016
- Managed prescription processing to ensure accuracy and compliance with regulatory standards.
- Assisted pharmacists in preparing and dispensing medications, enhancing workflow efficiency.
- Educated patients on medication usage, side effects, and safety precautions to improve health outcomes.
- Collaborated with healthcare professionals to resolve prescription discrepancies and optimize patient care.
- Trained new pharmacy technicians on procedures, ensuring adherence to best practices and operational standards.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Led initiatives for process improvements, resulting in streamlined operations and enhanced customer satisfaction.
- Monitored drug storage conditions to comply with safety regulations and preserve medication integrity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collected co-payments or full payments from customers.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated directly with doctors offices via telephone, fax and email.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Reviewed and verified customer information and insurance provider information.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Performed regular audits to maintain compliance with state regulations and company policies.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Counted and labeled prescriptions with correct item and quantity.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Managed opening and closing duties for pharmacy.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Education
Pharmacy Technician
Spartanburg Community College
Spartanburg05-2015
Phlebotomy
Spartanburg Community College
Spartanburg05-2010
High School Diploma -
Dorman High School
Spartanburg, SC05-2004
Skills
- Oncology medication compounding
- Inventory management
- Medication order clarification
- Drug interaction monitoring
- Process improvement implementation
- Intravenous admixture preparation
- Customer service excellence
- Hazardous material handling
- Prescription processing accuracy
- Sterile compounding
- Patient confidentiality
- USP 800 compliance
- Pharmacy calculations
- Hazardous drug handling
- USP 797 compliance
- Chemotherapy preparation
- IV compounding
- Aseptic technique
- Clean room procedures
- Pharmacy ethics
- Medication reconciliation
- IV preparation
- Pharmacy law
- Teamwork and collaboration
- Pharmacy operational efficiency
Timeline
Certified Pharmacy Technician, Oncology
Spartanburg Regional Medical Center
01.2017 - Current
Certified Pharmacy Technician
Bi-Lo Pharmacy
05.2004 - 12.2016
Pharmacy Technician
Spartanburg Community College
Phlebotomy
Spartanburg Community College
High School Diploma -
Dorman High School