Cherelle Thomas
Atlanta,GA
Summary
Creative Makeup Artist with 5+ years of experience in cosmetology. Extensive experience in makeup application and skincare routines. Passionate about accentuating beauty of each client.
Overview
10
10
years of professional experience
Work History
Hair and Makeup Artist
Self-employeed
Conley, GA
05.2019 - Current
- Achieved client satisfaction by providing exceptional hair and makeup services tailored to individual preferences.
- Stayed current on trends and innovations within the beauty industry.
- Expanded clientele base through consistent delivery of high-quality work paired with excellent customer service skills.
- Styled hair, makeup and nails for customers for special events and occasions.
- Used social media platforms to promote salon and services.
Lead Environmental Health and Safety Specialist
Walmart Distribution Center
02.2018 - 06.2023
- Monitored workplace activities to determine compliance with safety regulations and standards
- Conducted safety audits and inspections to identify workplace hazards and deficiencies
- Investigated incidents, determining root causes and implementing corrective actions
- Educated employees on hazardous waste management, emergency response and safe work practices
- Performed safety analyses to evaluate potential risks and develop risk mitigation strategies
- Developed and implemented safety policies and procedures to promote workplace safety
- Provided new-employee health and safety orientations and developed materials for presentations
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
Customer Service Specialist
Target
03.2014 - 09.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions
- Took payment information and other pertinent information such as addresses and phone numbers to place orders
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues
- Resolved concerns with products or services to help with retention and drive sales
- Provided primary customer support to internal and external customers
- Maintained and managed customer files and databases
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
- Answered constant flow of customer calls with minimal wait times.
Education
Some College - Business
Georgia Perimeter College
Decatur, GAHigh School Diploma -
Forest Park High School
Forest Park, GASkills
- Problem-Solving Skills
- Data entry
- Customer support
- Leadership
- Conflict management
- Quality assurance
- Customer service
- Communication skills
- Safety
- Makeup Application
- Cosmetology
- Sanitation Practices
- Product Sales
- Relationship Building
- Creativity and Originality
- Facials and makeup applications
Timeline
Hair and Makeup Artist
Self-employeed
05.2019 - Current
Lead Environmental Health and Safety Specialist
Walmart Distribution Center
02.2018 - 06.2023
Customer Service Specialist
Target
03.2014 - 09.2018
Some College - Business
Georgia Perimeter College
High School Diploma -
Forest Park High School