Summary
Overview
Work History
Education
Skills
Timeline
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CHEREMIE ALEXIS KING

Washington,DC

Summary

Detail-oriented and results-driven Residential Occupancy Specialist with over 5 years of experience in affordable housing and property management. Skilled in policy administration, compliance monitoring, and financial management. Known for cultivating positive relationships with residents, staff, and owners while maintaining a high standard of service and operational efficiency. Proven ability to meet occupancy targets, enforce policies, and resolve issues effectively, ensuring a harmonious living environment.

Overview

7
7
years of professional experience

Work History

Senior Community Manager

Faria Management
09.2023 - Current
  • Review monthly financials to ensure alignment with budget and maintain a positive NOI.
  • Implement streamlined onboarding processes for new staff, enhancing their overall experience within the company and clearly outline expectations.
  • Develop and manage the annual budget to ensure financial stability and resource allocation.
  • Communicate with owners and asset management teams to deliver updates on special projects, leasing activities, resident engagement, and community objectives.
  • Supervise a team of 9, ensuring consistent support and development.
  • Ensures compliance with housing program regulations by overseeing and reviewing applications, EIV reports, and tax credit files.

Community Manager

Faria Management
03.2021 - Current
  • Actively maintains 98% economic occupancy rate, ensuring maximum revenue generation.
  • Maintain accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Process Housing Voucher payments and resolve TRACS system discrepancies/ transmission issues.
  • Ensure compliance data and analysis for LIHTC, Section 8, HOME, & LRSP.
  • Exercise direct supervision over property staff.
  • Maintains HUD waitlist according to HUD guidelines.
  • Cultivated and upheld positive interactions with owners and residents, ensuring smooth community operations.

Assistant Community Manager

Faria Management
08.2019 - Current
  • Assisted in maintaining occupancy goals and provided direct support to the Community Manager in day-to-day property operations.
  • Processed resident applications and handled all administrative tasks related to lease agreements, certifications, and renewals.
  • Managed the recertification process, including initial and interim certifications, ensuring compliance with all applicable housing programs.
  • Addressed and resolved resident complaints and maintenance requests, prioritizing efficient problem-solving and customer service.
  • Maintained accurate tenant files and ensured timely rent payments and financial documentation.
  • Assisted in processing monthly HAP voucher submissions, ensuring accurate and timely remittance of subsidy payments.

Sales Consultant

Ashley Furniture Homestore
05.2018 - 08.2019
  • Greeted customers and determined their needs.
  • Assisted customers in selecting furniture pieces that fit their design preferences, budgets and lifestyles.
  • Provided product information to customers regarding materials, construction and care of furniture pieces.
  • Completed sales transactions quickly and accurately while ensuring customer satisfaction.
  • Explained warranties and maintenance requirements for products purchased by customers.
  • Advised customers on special order items not available in store at the time of purchase.
  • Boosted sales by going beyond basics with every customer to offer product, style and purchasing advice.
  • Sought out customers to help by moving around sales floor and quickly connecting with incoming guests.

Education

Licensed Property Manager

District of Columbia Department of Licensing
12-2024

Licensed Real Estate Sales Person

Maryland Real Estate Commission
10-2024

Certified Occupancy Specialist (COS)

National Center For Housing Management
09-2022

Housing Credit Certified Professional (HCCP)

National Association of Home Builders
06-2022

VAWA -

E & A Training And Compliance
2020

Skills

  • Financial Management and Reporting
  • Operations Management
  • Compliance & Regulatory Adherence
  • Tenant Relations & Retention
  • Fair Housing & Policy Enforcement
  • Payment Collection & Voucher Processing
  • Team Leadership & Staff Supervision

Timeline

Senior Community Manager

Faria Management
09.2023 - Current

Community Manager

Faria Management
03.2021 - Current

Assistant Community Manager

Faria Management
08.2019 - Current

Sales Consultant

Ashley Furniture Homestore
05.2018 - 08.2019

VAWA -

E & A Training And Compliance

Licensed Property Manager

District of Columbia Department of Licensing

Licensed Real Estate Sales Person

Maryland Real Estate Commission

Certified Occupancy Specialist (COS)

National Center For Housing Management

Housing Credit Certified Professional (HCCP)

National Association of Home Builders
CHEREMIE ALEXIS KING