Cheresa OBrien
Grand Rapids,MI
Summary
High-energy cannabis management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.
Overview
7
7
years of professional experience
Work History
General Manager
Pure Options
11.2023 - Current
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Analyzed market trends and competitor activities to create competitive advantages.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performanceresults.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Collaborated with cross-functional teams to develop innovative solutions.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Inventory Manager
House Of Dank
01.2023 - 10.2023
- Minimized product obsolescence through proactive identification of slow-moving items and implementation of targeted sales strategies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Tracked production and quality control systems to proactively identify deficiencies.
- Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
- Implemented cost-saving measures by identifying areas of waste reduction in operations.
- Developed accurate forecasting models to predict future inventory needs and inform purchasing decisions.
- Collaborated with manufacturing and supply chain management.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Ensured compliance with industry regulations and safety protocols in all aspects of inventory management operations.
- Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
- Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.
- Developed and maintained comprehensive reporting tools to provide management with relevant data on inventory performance, trends, and areas for improvement.
- Developed and maintained knowledgeable and productive team of employees.
General Manager
Joyology
12.2020 - 01.2023
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Mentored and motivated team members to achieve challenging business goals.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Built customer loyalty by devising promotions and products according to customer needs and budget.
- Boosted yearly profits through process optimization and improved training.
- Developed innovative sales proposals to promote product quality and showcase market comparisons.
- Manage Security and compliance within the building
- Manage all maintenance issues with the store
- Developed key relationships with cultivators, processors and sales reps to obtain the best results for the stores success.
- Created and implemented marketing campaigns to elevate the brands reach. Including: Sponsoring Breakaway Music Festival, Airing a televised commercial on FOX, solidifying a relationship with the biggest craft brewery in Michigan for future collaborations.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Collaborated with cross-functional teams to develop innovative solutions.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Inventory Manager
Joyology
07.2020 - 12.2020
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
- Maximized coverage by carefully allocating resources, setting schedules and delegating assignments.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Formed strategic partnerships, established metrics and participated in complex negotiations.
Part-time Budtender
Joyology
05.2020 - 07.2020
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
- Consistently top sales and best average basket.
Next Day Air Wing Supervisor
United Postal Service, UPS
02.2017 - 07.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Identified individual employee's unique work styles and adapted management methods.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Oversaw and optimized work of craftsmen performing high-quality, precision work.
- Worked with TSA and FAA on compliance and safety regulations
- Safeguarded transportation operations for commercial airports.
- Verified documentation and condition of freight to assure quality standards were achieved.
Education
Associate of Science - Political Science
Grand Rapids Community College
Grand Rapids, MIHigh School Diploma -
Ludington High School
Ludington, MI06.2000
Skills
- Performance Monitoring and Evaluation
- Hiring and Onboarding
- Industry Networking
- Training and Development Skills
- Originality and Creativity
- Policy Development and Enforcement
- Inventory Control Processes
- Complex Negotiations
- Advertising Campaign Development
- Problem Anticipation and Resolution
- Retail Inventory Management
- Purchasing Management
- Business Leadership
- Sales Statistics Analysis
- Operational Planning
- Relationship Building
- Project Planning
Timeline
General Manager
Pure Options
11.2023 - Current
Inventory Manager
House Of Dank
01.2023 - 10.2023
General Manager
Joyology
12.2020 - 01.2023
Inventory Manager
Joyology
07.2020 - 12.2020
Part-time Budtender
Joyology
05.2020 - 07.2020
Next Day Air Wing Supervisor
United Postal Service, UPS
02.2017 - 07.2020
Associate of Science - Political Science
Grand Rapids Community College
High School Diploma -
Ludington High School
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