Cherey Hunt
Lumberton,NC
Summary
Food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team. Flexible [Job title] who excels in a fast-paced environment looking for a position with growth opportunities. Energetic, bilingual team player with four years of work as a fast food crew member, dishwasher and busser in a busy, family-owned restaurant. Enjoys interacting and working with others. Seeking a crew leader or assistant management role. [Job Title] with excellent communication skills and rapid and precise customer service skills. Outgoing [Job Title] familiar with cash and food handling procedures. Possesses strong communication and time management skills.
Overview
19
19
years of professional experience
Work History
Housekeeping Room Attendant
Hampton Inn By Hilton
03.2017 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Returned emptied garbage receptacles to proper locations.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Rotated linens in storerooms and replenished when supplies ran low.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Sorted, laundered and put away various laundry items.
- Polished fixtures to achieve professional shine and appearance.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Ensured safety protocols were followed, minimizing accidents through proper signage and barrier use during cleaning.
- Ensured high levels of cleanliness and hygiene by regularly disinfecting bathrooms and surfaces, contributing to healthy environment for guests.
- Improved room availability efficiency with prompt and detailed cleaning, allowing for faster guest check-ins.
- Enhanced guest comfort by adjusting room settings according to preferences noted in their reservations or previous stays.
- Reduced environmental impact by implementing water-saving cleaning techniques and using eco-friendly products.
- Increased repeat guest visits by providing welcoming and clean environment in all guest rooms.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
- Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Responded to requests from patrons for linens and toiletries.
- Contributed to team goals by exceeding individual room cleaning targets without compromising quality.
- Enhanced guest experience by maintaining immaculate room conditions through thorough cleaning and organization.
- Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.
Room Attendent
Pinehurst Resort
07.2014 - Current
Room Attendent
Pinehurst Resort
10.2011 - 12.2013
Child Care Provider
Our Fathers Children's DayCare
12.2010 - 08.2011
Cook/Waitress
Cozy Corner
07.2006 - 03.2007
Cook
Burger King
02.2006 - 06.2006
- Az
Cook
McDonalds
11.2005 - 01.2006
Education
High School Diploma - undefined
Cornerstone Christian Correspondence School
Townsend, GA01.2007
Skills
- Customer-oriented
- Organized multi-tasker
- Able to lift [number] pounds
- Friendly and helpful
- Valid [state] driver's license
- Fast and efficient service worker
- Restaurant operations
- Dedicated team player
- Quick learner
- Late-night shift availability
- Accustomed to shift work
Timeline
Housekeeping Room Attendant
Hampton Inn By Hilton
03.2017 - Current
Room Attendent
Pinehurst Resort
07.2014 - Current
Room Attendent
Pinehurst Resort
10.2011 - 12.2013
Child Care Provider
Our Fathers Children's DayCare
12.2010 - 08.2011
Cook/Waitress
Cozy Corner
07.2006 - 03.2007
Cook
Burger King
02.2006 - 06.2006
Cook
McDonalds
11.2005 - 01.2006
High School Diploma - undefined
Cornerstone Christian Correspondence School
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