Cheri Allen
South Jordan,UT
Summary
Dynamic sales professional with a proven track record at Cintas First Aid and Safety Division, excelling in territory management and relationship building. Leveraged adaptability and business development skills to exceed sales targets and foster client relationships. Demonstrated expertise in regulatory compliance and medical terminology, enhancing customer trust and satisfaction.
Experienced with building client relationships and providing exceptional service. Utilizes effective communication and problem-solving to meet customer needs. Track record of maintaining high customer satisfaction and loyalty.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Proven background in fast-paced sales environment, developing key skills in customer relationship management and sales strategies. Demonstrates adaptability and results-driven approach, seeking to leverage these transferable skills in new field. Committed to driving success and delivering value in dynamic and collaborative setting.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sales Service Representative
Cintas First Aid and Safety Division
02.2014 - Current
- Achieved sales targets consistently by applying effective sales strategies and techniques.
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Called on existing accounts to drive sales through proactive and relationship-driven contact strategies.
- Participated in ongoing training sessions and workshops to stay current with industry best practices, product enhancements, and emerging sales techniques.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Educated customers about billing, payment processing and support policies and procedures.
Customer Sales and Service Expert
Thrifty Car Rental
03.2011 - 02.2014
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Handled calls promptly and with courteous professionalism.
- Delivered excellent customer service by actively listening to concerns, empathizing with their situation, and offering practical solutions promptly.
- Maintained high levels of customer retention through exceptional service and follow-up communication.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
Territory Manager - Sales and Service
Praxair Healthcare
10.2002 - 12.2010
- Expanded territory coverage by identifying new business opportunities and implementing effective sales strategies.
- Facilitated cross-functional communication between sales, technical support, and logistics teams, ensuring seamless service delivery to customers.
- Enhanced team performance by conducting regular training sessions and sharing best practices among colleagues.
- Provided timely feedback to product development teams regarding customer needs and preferences, driving continuous improvement efforts across the organization.
- Exceeded quarterly sales targets consistently by utilizing strong negotiation skills to close deals effectively.
Education
GED -
Kearns High School
Kearns, UTSkills
- Goal oriented
- Paperwork processing
- Leads prospecting
- Process improvements
- Territory management
- Business development
- Regulatory compliance
- Decision-making
- Teamwork skills
- Relationship building
- Verbal and written communication
- Adaptability and flexibility
- Self motivation
- Medical terminology
Accomplishments
- Achieved Winners Circle 2 years by completing KPI's hard work and efficiency.
- Hit my goals over 130% to achieve bonus status.
- Earned the Workhorse award multiple times.
Certification
- SSR College
- Route Specialist
- CPR/AED Certification
- Certified Sales Professional (CSP)
- First Aid Certification
Timeline
Sales Service Representative
Cintas First Aid and Safety Division
02.2014 - Current
Customer Sales and Service Expert
Thrifty Car Rental
03.2011 - 02.2014
Territory Manager - Sales and Service
Praxair Healthcare
10.2002 - 12.2010
GED -
Kearns High School
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