Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheri Bornefeld

Huntington,IN

Summary

Professional in production processes with strong focus on precision and efficiency. Deep experience in equipment operation, troubleshooting, and maintenance. Reliable in team collaboration and adaptable to changing needs. Skilled in quality control, safety protocols, and process optimization.

Overview

33
33
years of professional experience

Work History

Assistant Store Manager

Dollar Tree
08.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Markdown Associate

TJMaxx
07.2022 - 04.2024
  • Performed markdowns of the store on a daily basis, with pricing accurancy
  • Carried out day-day-day duties accurately and efficiently.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Worked as backup Front End associates, ringing up sales and returns on cash register
  • Worked in backroom to sort product from Truck and push product to floor

Employee Training Coordinator

Cracker Barrel
04.2021 - 06.2022
  • Extended and scheduled interviews, performed employee Orientation, I-9's, and other pertinent paperwork
  • Maintained employee training records and kept employee files current
  • Supported and trained [Number] staff members to achieve and maintain and complete proper training essentials
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Issued receipts and processed refunds, credits or exchanges.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Greeted customers and helped with product questions, selections and purchases.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Quality Assurance Specialist/Production Team Manager

H.B. Fuller
04.2018 - 04.2021
  • Monitored product standards and quality-control programs.
  • Performed standard inspection of first article, first pallet and random sampling inspection to customer standards.
  • Routinely tested products to align temperature, specifications and ingredient levels with best practices and quality standards.
  • Fixed identified issues to increase productivity and boost workflows.
  • Tested and operated mixers to confirm correct calibration while scheduling routine, preventive and reparative maintenance to maintain production workflows and achieve production output benchmarks.
  • Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
  • Kept inspection journals and daily summary logs as required.
  • ISO 9001 & IATF 16949 certified auditor
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Improved production efficiency by implementing lean manufacturing techniques and optimizing team workflows.
  • Maintained thorough documentation of all production activities for accurate reporting purposes as well as supporting future planning and decisionmaking.
  • Managed daily production schedules, allocating resources efficiently to meet output targets consistently.

Groomer

Whiskers-to-Tails Mobile Grooming
08.2012 - 03.2018
  • Trimmed nails using clippers and grinders.
  • Dematted dogs and trimmed hair in ears and between paw pads.
  • Provided specialty breed clips for Poodles, Schnauzers, and Yorkshire Terriers.
  • Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Managed facility laundry, cleaning and restocking.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Met with clients to discuss cut and style preferences prior to caring for animals.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.

Hostess, Service Professional, Bartender

Red Lobster
09.2005 - 01.2012
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Implemented drink prep procedures that significantly reduced wasted stock.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Price & Presentation Team Leader, Key Holder

Target
10.1991 - 09.2003
  • Cross-trained and provided back up for customer service managers.
  • Assisted with new hire processing and existing training programs.
  • Participated in cross-functional team-building activities.
  • Established timely schedules for pricing support and set targets to acquire, correlate and analyze products.
  • Delivered exemplary service and presented professional attitude when interacting with customers and co-workers.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Cash office Certified, prepare & verify bank deposits
  • Oversaw the signing in entire store
  • Oversaw competitive pricing shopper
  • Member of District Asset Protection Team

Education

College Prep Courses

Michigan Center High School
Michigan Center, MI
06.1989

Skills

  • Inventory Control
  • Critical Thinking
  • Sample Preparation and Analysis
  • Sterile Procedures and Techniques
  • Quality Control
  • Attention to Detail
  • File and Recordkeeping
  • Flexible and Adaptable
  • Organization & Time Management
  • Teamwork and Collaboration
  • Dependable and Responsible

Timeline

Assistant Store Manager

Dollar Tree
08.2024 - Current

Markdown Associate

TJMaxx
07.2022 - 04.2024

Employee Training Coordinator

Cracker Barrel
04.2021 - 06.2022

Quality Assurance Specialist/Production Team Manager

H.B. Fuller
04.2018 - 04.2021

Groomer

Whiskers-to-Tails Mobile Grooming
08.2012 - 03.2018

Hostess, Service Professional, Bartender

Red Lobster
09.2005 - 01.2012

Price & Presentation Team Leader, Key Holder

Target
10.1991 - 09.2003

College Prep Courses

Michigan Center High School

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Cheri Bornefeld