Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cheri Nicole Cheri N Brown

Sulphur,LA

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

19
19
years of professional experience

Work History

BUSINESS OWNER

BAYOU ATTIRE
12.2017 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Enhanced functionality and appearance of website and repaired functionality issues.
  • Designed user interface to meet client specifications and content management system.

Office Manager

APB LLC
06.2004 - 09.2021
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
  • Resourcefully used various coding books, procedure manuals and on-line encoders.
  • Reviewed patient charts to better understand health histories, diagnoses and treatments.
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
  • Correctly coded and billed medical claims for various hospital and nursing facilities.
  • Accurately selected proper descriptive code when more than one anatomical location was indicated.
  • Verified signatures and checked medical charts for accuracy and completion.
  • Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement.
  • Entered orders into EMR system efficiently and without errors.
  • Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.

Education

Bachelor of Science - CYBER SECURITY

University of Phoenix
Orange, TX
04.2026

MEDICAL BILLING AND CODING - MEDICAL BILLING AND CODING

ACADEMY OF ACADIANA
Lake Charles, LA
06.2015

High School Diploma -

Vinton High School
Vinton, LA
2014

Skills

  • Public Speaking
  • Negotiation and Persuasion
  • Process Improvement
  • New Business Development
  • Sales Planning
  • Staff Management
  • Cost Analysis and Savings
  • Incident Response
  • Sales Strategies
  • Issue Resolution
  • Operations Start-Up
  • Professional Networking
  • Financial Administration
  • Financial Planning
  • Verbal and Written Communication
  • Strategic Decision-Making
  • Sales Development
  • Risk and Mitigation Analysis
  • Staffing Oversight
  • Staff Hiring
  • Customer Relations
  • Performance Improvement
  • Purchasing and Planning
  • CPT Code Modifiers
  • Coverage Determination
  • Medical Terminology
  • Diagnostic Codes
  • Operational Requirements
  • Patient Data Compilation
  • Records Management
  • Reading Comprehension
  • Data Verification
  • Patient Data Identification
  • Client Inquiries
  • Data Entry
  • Financial Assistance
  • Data Security Procedures
  • Reviewing Patient Information
  • Document Management
  • Coding Error Resolution
  • Documentation Oversight
  • Error Reporting
  • Code Assignment Research
  • Demographics Information
  • Medical Records Security
  • Hospital Inpatient and Outpatient Records
  • Data Abstraction
  • Medical Information Computerization
  • Customer Experience
  • Paperwork Processing
  • Medical Claims Coding
  • Office Supplies and Inventory
  • Standardized Classification Workflow
  • Insurance Claims Analysis
  • Patient Rights
  • Accounts Payable and Accounts Receivable
  • Record Assessments
  • Patient Health Information Access
  • ICD-10 Requirements
  • Medical Transcription
  • Charting and Clinical Documentation
  • QMSoftware Receivables Management
  • Medical Histories and Vital Statistics
  • EMR Systems
  • Document Quality
  • Inpatient Coding
  • Protected Health Information
  • Electronic Health Record Applications
  • Coding Appeals
  • Electronic Filing System Organization
  • Software Applications
  • Team Bonding
  • Written Communication
  • Policy and Procedure Modification

Accomplishments

  • Certifications: AAPC- Certified Professional Coder

Timeline

BUSINESS OWNER

BAYOU ATTIRE
12.2017 - Current

Office Manager

APB LLC
06.2004 - 09.2021

Bachelor of Science - CYBER SECURITY

University of Phoenix

MEDICAL BILLING AND CODING - MEDICAL BILLING AND CODING

ACADEMY OF ACADIANA

High School Diploma -

Vinton High School

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Cheri Nicole Cheri N Brown