Cheri Chine-Silvas
Ninilchik ,AK
Summary
Accomplished Hull Maintenance Technician with a proven track record in the US Navy, demonstrating exceptional metal fabrication expertise and leadership skills. Enhanced ship performance and security through innovative corrosion control and emergency response strategies, showcasing hand-tool proficiency and effective team collaboration. Achieved significant improvements in operational efficiency and safety protocols.
Overview
20
20
years of professional experience
Work History
Hull Maintenance Technician
US Navy
09.1989 - 10.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated versatility by cross-training in related fields, enabling seamless support of other departments when needed.
- Improved ship performance by maintaining and repairing various shipboard structures, including bulkheads, tanks, and decks.
- Collaborated with engineering teams to ensure proper installation of structural components during construction phases.
- Supported vessel longevity with expertise in corrosion control measures such as painting, sandblasting, or applying protective coatings.
- Reinforced security measures through active involvement in Damage Control efforts during emergency situations onboard ships.
- Streamlined repairs by conducting thorough assessments of damage to determine necessary steps for restoration.
- Documented inspection and test results, work performed and work to be performed, keeping all records current, accurate and properly submitted to meet company standards and regulatory requirements.
- Installed and tested steering gears, sanitation and refrigeration systems, cabinetry, electrical systems and accessories.
- Set starter locks and aligned and repaired steering or throttle controls using gauges, screwdrivers or wrenches.
- Repaired and maintained hydraulic valves and equipment in [Type] and [Type] vessels.
Secretary
US Navy
09.2007 - 09.2009
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained electronic filing systems and categorized documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Created and updated records and files to maintain document compliance.
Legal Assistant
US Navy
10.2000 - 10.2004
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
Master at Arms
US Navy
09.1996 - 10.2000
- Managed access control systems, ensuring only authorized individuals entered restricted areas.
- Facilitated security-related training and education programs for new personnel, ensuring a thorough understanding of policies and procedures among all members of the organization.
- Streamlined incident reporting for improved response times and increased overall safety.
- Ensured compliance with all federal regulations pertaining to firearms storage, handling, and transportation while serving as a key member of the armory management team.
- Increased base security through comprehensive training programs for all personnel.
- Implemented emergency response drills, increasing preparedness among all personnel within the facility.
- Maintained a safe environment with regular risk assessments and appropriate corrective actions.
- Organized training exercises simulating real-world scenarios, improving overall readiness and adaptability among team members.
Education
High School Diploma -
Waynesville Sr. High School
Waynesville, MO07.1987
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Problem Resolution
- Call center experience
- Computer Proficiency
- Conflict Resolution
- Money handling abilities
- Complaint Handling
- Microsoft Excel
- Complaint resolution
- Client Relations
- Professional telephone demeanor
- Call Center Operations
- Microsoft Outlook
- Scheduling
- Follow-up skills
- Product Knowledge
- Paperwork Processing
- Appointment Scheduling
- Order Processing
- Team Development
- Documentation
- Administrative Support
- Microsoft Office Suite
- Microsoft PowerPoint
- Data Collection
- Customer Relationship Management (CRM)
- Prioritization
- Staff Training
Timeline
Secretary
US Navy
09.2007 - 09.2009
Legal Assistant
US Navy
10.2000 - 10.2004
Master at Arms
US Navy
09.1996 - 10.2000
Hull Maintenance Technician
US Navy
09.1989 - 10.2009
High School Diploma -
Waynesville Sr. High School
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