Cheri Chine-Silvas
Ninilchik ,AK
Summary
Accomplished Hull Maintenance Technician with a proven track record in the US Navy, demonstrating exceptional metal fabrication expertise and leadership skills. Enhanced ship performance and security through innovative corrosion control and emergency response strategies, showcasing hand-tool proficiency and effective team collaboration. Achieved significant improvements in operational efficiency and safety protocols.
Overview
20
20
years of professional experience
Work History
Hull Maintenance Technician
US Navy
Texas
09.1989 - 10.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated versatility by cross-training in related fields, enabling seamless support of other departments when needed.
- Improved ship performance by maintaining and repairing various shipboard structures, including bulkheads, tanks, and decks.
- Collaborated with engineering teams to ensure proper installation of structural components during construction phases.
- Supported vessel longevity with expertise in corrosion control measures such as painting, sandblasting, or applying protective coatings.
- Reinforced security measures through active involvement in Damage Control efforts during emergency situations onboard ships.
- Streamlined repairs by conducting thorough assessments of damage to determine necessary steps for restoration.
- Documented inspection and test results, work performed and work to be performed, keeping all records current, accurate and properly submitted to meet company standards and regulatory requirements.
- Installed and tested steering gears, sanitation and refrigeration systems, cabinetry, electrical systems and accessories.
- Set starter locks and aligned and repaired steering or throttle controls using gauges, screwdrivers or wrenches.
- Repaired and maintained hydraulic valves and equipment in [Type] and [Type] vessels.
Secretary
US Navy
Texas
09.2007 - 09.2009
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained electronic filing systems and categorized documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Created and updated records and files to maintain document compliance.
Legal Assistant
US Navy
VA
10.2000 - 10.2004
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
Master at Arms
US Navy
Spain
09.1996 - 10.2000
- Managed access control systems, ensuring only authorized individuals entered restricted areas.
- Facilitated security-related training and education programs for new personnel, ensuring a thorough understanding of policies and procedures among all members of the organization.
- Streamlined incident reporting for improved response times and increased overall safety.
- Ensured compliance with all federal regulations pertaining to firearms storage, handling, and transportation while serving as a key member of the armory management team.
- Increased base security through comprehensive training programs for all personnel.
- Implemented emergency response drills, increasing preparedness among all personnel within the facility.
- Maintained a safe environment with regular risk assessments and appropriate corrective actions.
- Organized training exercises simulating real-world scenarios, improving overall readiness and adaptability among team members.
Education
High School Diploma -
Waynesville Sr. High School
Waynesville, MO07.1987
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Problem Resolution
- Call center experience
- Computer Proficiency
- Conflict Resolution
- Money handling abilities
- Complaint Handling
- Microsoft Excel
- Complaint resolution
- Client Relations
- Professional telephone demeanor
- Call Center Operations
- Microsoft Outlook
- Scheduling
- Follow-up skills
- Product Knowledge
- Paperwork Processing
- Appointment Scheduling
- Order Processing
- Team Development
- Documentation
- Administrative Support
- Microsoft Office Suite
- Microsoft PowerPoint
- Data Collection
- Customer Relationship Management (CRM)
- Prioritization
- Staff Training
Timeline
Secretary
US Navy
09.2007 - 09.2009
Legal Assistant
US Navy
10.2000 - 10.2004
Master at Arms
US Navy
09.1996 - 10.2000
Hull Maintenance Technician
US Navy
09.1989 - 10.2009
High School Diploma -
Waynesville Sr. High School