Cheri Collins BSN RN
Willow Springs,MO
Summary
Registered Nurse with 24 years of experience in direct patient care and nursing management positions in hospital and Skilled Nursing Facility settings. Experience spans across behavioral and mental health, ICU, MICU, ER and med-surgical environments. Passionate about providing programs and services in support of growth and healing for patients with mental health issues. Active listener with direct communication style and compassionate, non-judgmental approach to build patient trust and rapport. Outside-the-box thinker with strong crisis resolution skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Nursing House Supervisor
Ozarks Healthcare
11.2023 - Current
- 114 Bed Hospital, manage nursing staffing for hospital nursing departments day to day operations. In close and constant communication with AOC reporting unusual occurrences or complaints to management. Requiring quick critical thinking and problem solving abilities.
- Served as a liaison between administration and clinical staff to address concerns regarding workflow efficiency or policy implementation issues.
- Managed conflict resolution within the nursing team to foster a harmonious working environment that supports effective patient care delivery.
- Enhanced communication between departments for smooth patient transfers and efficient use of resources.
- Developed strong relationships with physicians to facilitate collaboration in delivering high-quality patient care across disciplines.
- Managed critical incidents effectively through rapid assessment, intervention planning, and resource allocation, ensuring optimal outcomes for all involved parties.
- Contributed to the overall success of the organization by participating in strategic planning sessions and providing input on departmental goals.
- Promoted a positive work environment by leading team-building activities and encouraging open communication among staff members.
- Improved patient care by coordinating and supervising nursing staff and ensuring adherence to hospital policies and procedures.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Psychiatric Clinical Nurse Supervisor
Ozarks Healthcare
03.2022 - Current
- Provided direct quality care to 22 patients by monitoring, recording and evaluating psychiatric conditions.
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff. Safe three certified.
- Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
- Explained useful coping methods to relieve depression and anxiety.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communications, empathy, and timely response to their needs.
- Responsible for completing referrals, contacting hospitals and reviewing medical records to ensure accurate fit of patients coming to the unit.
- Contributed to interdisciplinary team meetings discussing individualized case management plans, leading to more effective patient treatment strategies and discharge planning. .
- Promoted a positive work environment through effective communication, teamwork, and conflict resolution strategies.
- Responsible for educations and competencies for RN's, LPN;s and CNA's. and ensuring all education is up to date, recorded per CMS and JACHO standards.
- Responsible for scheduling all shifts for 25 employees on day and night shift.
- Complete payroll every two weeks for employees, manage time off and PTO of employees.
- Supervisor and managerial duties completed daily Responsible for ordering supplies for unit
- Complete RCA on situations that require further investigation and education to promote safe practices within the unit.
MDS Coordinator
Willow Healthcare
08.2020 - 03.2022
- Trained, guided, and managed new staff on all nursing and medical procedures
- Provided top-notch care, implementing infection control procedures to protect patients and staff
- Maintained accurate and complete records
- Educated patients and families on conditions, treatments, and possible outcomes
- Set schedules for staff to start and complete MDS assessments and care plan meetings for 50-75 patients and multiple family members.
- Collaborated closely with therapy departments to accurately capture rehabilitation needs within MDS documentation, supporting appropriate resource allocation for residents'' needs.
- Provided ongoing education for nursing staff regarding MDS best practices, contributing to a knowledgeable and skilled workforce.
- Implemented interdisciplinary meetings focused on individualized care plan development, resulting in more targeted interventions and improved resident outcomes.
- Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.
- Maintained up-to-date knowledge on CMS guidelines and changes to ensure accuracy in reporting and reimbursement processes.
RN Supervisor
Autumn Oaks Caring Center
01.2018 - 08.2020
- Handled issues such as staffing issues and patient complaints for 120 bed residential facility.
- Completed required paperwork by end of shift
- Maintained good working relationship with co-workers and management.
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Developed effective care plans tailored to individual patient needs, ensuring comprehensive treatment approaches.
Director of Nursing
Buffalo Prairie Care Center
05.2017 - 03.2018
- Demonstrates ability to forge, lead and motivate outstanding health care teams to provide top quality focused patient care., Monitored patient care service delivery to implement quality improvements
- Implemented staff accountability initiatives for each operating unit
- Interviewed, hired, and oriented staff for 60 bed facility with VA residents and MED A.
- Established new policies and updated existing policies to improve standard of care for patients.
- Performed rounds to observe care and interview staff, residents, and families.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Director of Nursing
Magnolia Square
02.2015 - 06.2017
- Supported patients by promptly answering calls and offering skilled care
- Evaluated the effectiveness of different nursing interventions and recommended changes to improve patient outcomes
- Developed care plans and supervised services of certified nurse aides
- Interviewed, hired, and oriented staff and managed ongoing staff development initiatives
- 120 bed facility responsible for all aspects of nursing care, maintaining communication with 100+ employees and patient families to collaborate care of patients
- Reviewed medical records, data, implemented care plans, patient education and safety.
- Creating and monitoring nursing budgets.
- Recruiting nursing staff.
- Made decisions of hiring staff, developing business plan and budget. Implementing new policies and procedures and established departmental goals.
Director of Nursing/Treatment Nurse/RN Supervisor
Marshfield Care Center
02.2013 - 01.2015
- Managed 80 residents, families and multiple employees. Providing education and critical thinking. 120 bed skilled facility.
- Monitored processes such as giving medications and completing wound treatments
- Ensured all staffing needs were met and excellent patient care was administered by
- Supervised RN, LPN, CNA and CMT's
- Rounded with Wound Doctor to evaluate wounds, change orders and monitor progression of healing of wounds, ensuring accurate treatments were in place.
- Investigates patient complaints while collaborating with staff and families for quick and accurate resolve of issue.
- Provided direct patient care when necessary.
- Hire and onboard new nurses and set schedules.
- Evaluates nursing performance and yearly evaluations.
RN Supervisor
Willard Care Center
06.2011 - 01.2013
- Informed physicians of changes in patient conditions and nursing needs
- 66 bed facility, provided care for MED A patients receiving rehabilitation services.
- Educated patients and families on conditions, treatments, and possible outcomes
- Maintained accurate and complete records
- Maintained safe, caring environments for patients and families
- Recognized changes requiring nursing intervention and implemented appropriate care to reduce risks
- Monitored, recorded, and reported symptoms or changes in patients' conditions.
ICU/ER/Med Surge Charge Nurse RN
Mercy Hospital,
06.2007 - 03.2011
- Complied with HIPAA guidelines in all areas of work
- Maintained accurate and complete records
- Educated patients and families on conditions, treatments, and possible outcomes
- Met with nursing staff to plan shift services
- Maintained safe, caring environments for patients and families
- Informed physicians of changes in patient conditions and nursing needs
- Provided top-notch care, implementing infection control procedures to protect patients and staff
- Administered prescribed medications and monitored patients for side effects and adverse reactions.
- Responded to medical emergencies, monitored ventilated patients, managed cardiovascular drips, monitored ICP's of neurologically impaired patients. TNCC, BLS and ACLS certified.
- 58 bed acute care hospital.
Neuro Trauma ICU RN Charge Nurse
Cox South Hospital
12.2003 - 06.2007
- Identified deviations and wellness changes and made recommendations, adjustments, and reported to physicians.
- Monitored, recorded, and reported symptoms or changes in patients' conditions.
- Charge Nurse for 12 bed Level One Trauma Unit. Worked closely with neuro-surgeons, completing emergency bed side procedures when necessary.
- Readied rooms, supplies, and instruments for upcoming procedures and assisted with emergencies.
- Consulted with healthcare team to plan and implement patient treatment protocols.
- Educated family members and caregivers on patient care instructions.
- Managed ventilated patients, performing respiratory assessments every 2 hours and as needed. Managed ICP monitoring devices and drains to decrease intracranial pressure. Calculated drips to maintaining CVP's and MAP's with use of arterial lines and central lines.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Mentored new nursing staff, contributing to supportive work environment and improved retention rates.
Education
Master of Science - Nursing Education And Nursing Administration
Walden University
Minneapolis, MN2028
Bachelor of Science - Nursing
Cox College of Nursing
Springfield, OR05.2008
Associate of Science - Nursing
Cox College of Nursing
Springfield, MO12.2004
Skills
- Family and patient advocate
- Utilization review
- Ability to lead and Motivate
- Ethical Practice
- Administrative experience
- Outstanding interpersonal skills
- Adaptability
- Communication skills
- Clinical Leadership
- Compassionate Care
- Clinical assessment
- Care Coordination
Certification
ACLS
BLS
Face to Face
Additional Information
I also volunteer in my community every Tuesday night for the last 7 years as a facilitator with Misfits for Jesus Recovery group in Mountain Grove, MO. Since then our group has expanded to Willow Springs, MO, on Monday nights. It is my hope that all people have access to help and support in the area's or addiction, homelessness and mental health.
Timeline
Nursing House Supervisor
Ozarks Healthcare
11.2023 - Current
Psychiatric Clinical Nurse Supervisor
Ozarks Healthcare
03.2022 - Current
MDS Coordinator
Willow Healthcare
08.2020 - 03.2022
RN Supervisor
Autumn Oaks Caring Center
01.2018 - 08.2020
Director of Nursing
Buffalo Prairie Care Center
05.2017 - 03.2018
Director of Nursing
Magnolia Square
02.2015 - 06.2017
Director of Nursing/Treatment Nurse/RN Supervisor
Marshfield Care Center
02.2013 - 01.2015
RN Supervisor
Willard Care Center
06.2011 - 01.2013
ICU/ER/Med Surge Charge Nurse RN
Mercy Hospital,
06.2007 - 03.2011
Neuro Trauma ICU RN Charge Nurse
Cox South Hospital
12.2003 - 06.2007
Master of Science - Nursing Education And Nursing Administration
Walden University
Bachelor of Science - Nursing
Cox College of Nursing
Associate of Science - Nursing
Cox College of Nursing
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