Cheri Coombs
Conway,AR
Overview
23
23
years of professional experience
Work History
Billing Manager
Back & Neck Plus PT Center
Little Rock, AR
04.2012 - Current
- Responded to customer inquiries and complaints regarding medical billing issues.
- Performed data entry of patient information into medical billing system.
- Processed insurance claims using medical billing software and managed accounts receivable.
- Performed daily audits of all insurance denials to ensure proper resolution of issues.
- Submitted electronic claims for reimbursement and tracked payments received from insurers.
- Verified patient information and insurance eligibility to ensure accuracy of claims.
- Prepared detailed reports outlining aging balances, collection efforts, outstanding payments.
- Followed up on unpaid claims within designated time frames to ensure timely payment from insurance companies.
Secretary
Baker's School of Self Defense
Conway, AR
07.2006 - 04.2012
- Performed follow up calls to confirm scheduled appointments.
- Performed reconciliation of payroll accounts on a regular basis.
- Performed daily administrative tasks such as filing documents, data entry.
- Answered incoming calls in a professional and courteous manner, providing excellent customer service.
Secretary
Little Rock Hematology-Oncology Associates
Little Rock, AR
03.2001 - 07.2006
- Greeted patients, collected personal information and verified insurance coverage.
- Answered incoming calls and responded to inquiries from patients and staff members.
- Assisted in scheduling appointments for patients.
- Set up new patient files with appropriate documentation.
- Ensured all HIPAA regulations were followed when handling confidential patient information.
- Prepared forms, letters, reports and other documents as requested by medical staff.
- Verified that all required paperwork was completed before patient visits.
- Coordinated with other departments within the hospital regarding patient care needs.
Education
Some College (No Degree) - Business Management
Petit Jean Community College
Skills
- HIPAA knowledge
- Insurance Verification
- Payment posting
- Claims Processing
References
References available upon request.
Timeline
Billing Manager
Back & Neck Plus PT Center
04.2012 - Current
Secretary
Baker's School of Self Defense
07.2006 - 04.2012
Secretary
Little Rock Hematology-Oncology Associates
03.2001 - 07.2006
Some College (No Degree) - Business Management
Petit Jean Community College
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