Cheri McFarlane
Valencia,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a clerical/customer service position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Patient Access Representative II-Main Admitting
Henry Mayo Newhall Hospital
05.2008 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
Patient Access Coordinator I-Radiology
Henry Mayo Newhall Hospital
02.2000 - 05.2008
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Scanned documentation into electronic databases and systems.
- Contributed to a positive work environment by providing support and assistance to colleagues during peak periods or staff shortages.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Associate of Arts - Office Administration
Phillips Junior College
Fresno, CANo Degree - Bookkeeping Certificate
Learning Tree University
Chatsworth, CASkills
Microsoft office proficiency
Microsoft Teams
Flexible and adaptable
Timeline
Patient Access Representative II-Main Admitting
Henry Mayo Newhall Hospital
05.2008 - 08.2024
Patient Access Coordinator I-Radiology
Henry Mayo Newhall Hospital
02.2000 - 05.2008
Associate of Arts - Office Administration
Phillips Junior College
No Degree - Bookkeeping Certificate
Learning Tree University
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