Cheri Donnell

Direct incoming calls, ensuring proper routing to appropriate departments.

Perform patient intake and verified insurance details for accuracy.

Conduct medical record reviews and chart audits to maintain completeness.

Maintain daily census reports to track patient statuses efficiently.

Schedule nursing staff visits based on operational requirements.

Coordinate CNA visits tailored to individual patient needs.

Request medical records from hospitals and physician offices as required.

Upload patient medical records into electronic systems while complying with HIPAA regulations.

Transitioned from CNA to clinical coordinator to enhance operational efficiency.

Updated patient census and scheduled CNAs and nurses based on patient needs.

• Managed phone communications and directed inquiries to appropriate departments.
• Conducted chart audits to ensure compliance with healthcare standards.
• Coordinated meetings to foster team collaboration and address departmental goals.
• Streamlined workflow processes to improve staff productivity and patient care.

Monitored cardiac activity and responded to codes throughout hospital.

• Assisted patients with daily living activities, enhancing independence and dignity.
• Checked patient vitals, including temperature, blood pressure, and blood sugar levels.
• Maintained confidentiality of patient information in compliance with HIPAA regulations.
• Answered call lights to ensure patient comfort and safety.
• Promoted good oral and personal hygiene through direct patient assistance.
• Utilized proper body mechanics during patient transfers to reduce injury risk.

• Promoted patient independence and dignity by assisting with daily living activities.
• Monitored patient vitals, including temperature, blood pressure, and blood sugar.
• Enhanced oral and personal hygiene through assistance with shaving, bathing, and teeth brushing.
• Delivered compassionate, attentive care to improve patient satisfaction.
• Maintained confidentiality of patient information in accordance with HIPAA guidelines.
• Utilized proper body mechanics and assistance devices during patient transfers to reduce injury risk.
• Responded promptly to call lights, addressing patient needs efficiently.
• Assisted with feeding and monitored intake to support nutritional goals.