Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Awards
Accomplishments
References
Timeline
BusinessDevelopmentManager
Open To Work

Cheri Elvin

OSWEGO,IL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Claims AdjusterManagerInsurance Customer Service RepresentativeInsurance Claims SpecialistInsurance Coordinator

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid
Location: OSWEGO, IL
Open to relocation: No

Salary Range

$60000/yr - $200000/yr

Important To Me

Work-life balanceCompany CultureHealthcare benefitsWork from home optionPaid time off401k matchPaid sick leavePersonal development programsFlexible work hours

Summary

Claims Adjuster with expertise in investigating, negotiating, and settling insurance claims. Proven ability to interpret policy language and determine coverage while managing multiple cases with precision. Recognized for strong communication skills and analytical capabilities to detect fraudulent claims, safeguarding company assets. Committed to enhancing operational efficiency and improving customer satisfaction.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Claims Adjuster

Travelers Insurance
Downers Grove, Illinois
11.2007 - 06.2025
  • Evaluated claims to assess coverage and ensure policy compliance.
  • Investigated incidents, gathering documentation for thorough assessment.
  • Managed multiple claims simultaneously while meeting strict deadlines.
  • Communicated with clients to clarify claims processes and requirements.
  • Reviewed medical records and police reports during claim investigations.
  • Analyzed auto accident evidence to determine fault based on applicable laws.
  • Assisted in fraud detection by identifying suspicious claim activities.
  • Collaborated with repair facilities to guarantee quality repairs for policyholders.

Manager

Gordon Food Service
Orland Park, Illinois
05.2000 - 03.2007
  • Oversaw inventory levels to ensure optimal stock and minimize waste.
  • Coordinated logistics and transportation for timely delivery of products.
  • Implemented safety protocols to comply with industry regulations and standards.
  • Facilitated staff meetings to discuss operational challenges and solutions.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Bachelor of Science - Psychology

Governors State University
Park Forest, IL
05-1999

Certificate - Certified Pharmacy Technician

South Suburban College of Cook County
South Holland, IL
05-1988

Skills

  • Claims evaluation and fraud detection
  • Investigative techniques and analysis
  • Insurance policy compliance
  • Customer relationship management

Certification

Multiple state adjuster licenses, including TX, FL and NY

Awards

Travelers In-Sync Service Award

company wide award for exceptional customer service

Accomplishments

Insync award for customer service

mentor for interns and new hires

membership and participation in employee diversity clubs

outside company events such as feed my starving children

References

References available upon request.

Timeline

Claims Adjuster

Travelers Insurance
11.2007 - 06.2025

Manager

Gordon Food Service
05.2000 - 03.2007

Bachelor of Science - Psychology

Governors State University

Certificate - Certified Pharmacy Technician

South Suburban College of Cook County

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