Cheri Fellers
Paris,IL
Summary
Empathetic Hospice Nurse promoting over 13 years of expertise in healthcare industry. Knowledgeable in at-home and inpatient settings. Successful background providing compassionate, quality palliative care.
Overview
13
13
years of professional experience
Work History
Hospice Registered Nurse
Carle Foundation Hospital
02.2022 - Current
- Improved patient comfort by providing compassionate end-of-life care and addressing individual needs.
- Enhanced family support by offering guidance, resources, and emotional assistance during difficult times.
- Reduced hospital readmissions through effective pain management strategies and symptom control.
- Promoted interdisciplinary collaboration to develop comprehensive care plans tailored to each patient's unique circumstances.
- Provided education on disease processes, medication administration, and self-care techniques for both patients and families.
- Streamlined documentation procedures, ensuring accurate and timely updates in electronic medical records.
- Served as patient advocate during care conferences with physicians, therapists, social workers, and other team members.
- Assessed patients'' physical, emotional, spiritual, and psychosocial needs to continually adapt care plans accordingly.
- Managed complex caseloads involving diverse diagnoses such as cancer, heart failure, dementia, COPD, liver disease, kidney failure among others.
- Conducted regular clinical assessments of assigned patients, identifying any changes in condition that may necessitate modifications to care plan.
- Demonstrated strong communication skills while working closely with interdisciplinary team members and maintaining open lines of dialogue with patients'' families.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
RN, Medical-Surgical
Paris Community Hospital
08.2021 - 03.2022
- Improved patient outcomes by consistently implementing evidence-based nursing practices in medical-surgical settings.
- Enhanced patient satisfaction by providing compassionate and attentive care to diverse population of patients.
- Reduced hospital readmission rates through effective discharge planning and patient education on self-care management.
- Collaborated with interdisciplinary team members to develop and implement individualized care plans for optimal patient outcomes.
- Assisted physicians during bedside procedures, ensuring proper equipment was available, promoting patient safety, and enhancing overall clinical outcomes.
- Prioritized critical thinking skills in assessing patient conditions, leading to timely interventions that prevented complications or deterioration of health status.
- Conducted comprehensive patient assessments, identifying pertinent data that informed care plan development and intervention implementation.
- Utilized critical thinking skills to recognize early signs of complications, allowing for timely interventions and preventing adverse outcomes.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Monitored patient vital signs to perform thorough condition assessments.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Provided health education to patients and families regarding discharge instructions and plans of care.
Nurse Manager-Case Management/Utilization Review
Paris Community Hospital
01.2019 - 08.2021
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Streamlined nursing operations for increased efficiency by optimizing staff scheduling and resource allocation.
- Implemented use of InterQual and MCG software to aide in patient care decisions and ensure right level of care for right amount of time.
- Improved patient satisfaction scores by fostering team-oriented environment among nursing staff.
- Reduced hospital readmission rates with proactive discharge planning and thorough patient education.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Championed continuous learning among staff members, organizing regular educational workshops and seminars.
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Advocated for patients'' rights, facilitating access to necessary services and resources within community.
- Maintained detailed documentation of patient encounters, supporting accurate billing practices and data-driven decision making.
- Conducted regular audits of clinical records to identify areas for improvement in documentation accuracy and compliance with regulatory standards.
- Reduced unnecessary medical interventions by monitoring high-risk patients closely, intervening as needed based on clinical expertise.
- Participated in ongoing professional development opportunities focused on refining case management skills in alignment with industry best practices.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
- Worked with suppliers and vendors on provision of medical equipment, items and services.
- Prepared clinical notes and updates for review by primary physician
- Improved patient satisfaction by conducting thorough utilization reviews and ensuring appropriate care plans were in place.
- Enhanced efficiency of utilization review process by collaborating with interdisciplinary teams and streamlining communication channels.
Quality Assurance Nurse
Paris Community Hospital
09.2016 - 01.2019
- Improved patient care quality by conducting thorough audits of nursing practices and documentation.
- Enhanced compliance with regulatory standards through diligent monitoring of nursing procedures and protocols.
- Supported continuous improvement initiatives, leading to higher patient satisfaction scores and overall better care outcomes.
- Facilitated interdisciplinary collaboration for development and implementation of evidence-based practice guidelines, promoting consistency in patient care delivery.
- Conducted root cause analyses to identify factors contributing to adverse events, enabling timely corrective action and reducing future risks.
- Provided ongoing education and support for nursing staff in understanding and adhering to quality assurance standards, fostering culture of excellence within department.
- Reviewed medical records to ensure accuracy and completeness, leading to more effective care coordination among healthcare providers.
- Implemented process improvements that resulted in reduced documentation errors, enhancing overall record-keeping accuracy across all departments involved in patient care delivery.
- Advocated for culture of transparency surrounding quality assurance findings, fostering accountability among all levels of staff members within organization.
- Developed and implemented internal audits to ensure consistent adherence to established policies, procedures, and guidelines throughout nursing department.
- Established regular performance review meetings with nursing staff members, providing constructive feedback on areas requiring improvement while recognizing and celebrating achievements in quality assurance efforts.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Registered Nurse, Medical-Surgical Unit
Paris Community Hospital
06.2011 - 09.2016
- Improved patient outcomes by providing comprehensive assessments and developing individualized care plans.
- Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual''s needs.
- Reduced hospital readmissions by implementing evidence-based discharge planning and coordinating follow-up appointments.
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Contributed to successful Joint Commission accreditation through strict adherence to policies and procedures.
- Streamlined medication administration processes, reducing medication errors and enhancing patient safety.
- Mentored new staff members and nursing students, fostering supportive learning environment within unit.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Provided education on disease management strategies to empower patients in self-care activities throughout their recovery journey.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Managed caseload of 4-6 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
Education
Associate of Applied Science - Nursing
Ivy Tech Community College of Indiana
Terre Haute, IN05.2011
Skills
- Interpersonal and written communication
- Documentation
- Multitasking
- Strong Clinical Judgment
- Self-Motivation
- Time management abilities
- Task Prioritization
- Medical Supply Management
- Nonviolent Crisis Intervention
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved improved insurance compliance and patient outcomes by introducing MCG and IterQual for case management/utilization r3eview department.
- Supervised team of 4 staff members.
- Collaborated with team of 15+ in the development of quality assurance.
Timeline
Hospice Registered Nurse
Carle Foundation Hospital
02.2022 - Current
RN, Medical-Surgical
Paris Community Hospital
08.2021 - 03.2022
Nurse Manager-Case Management/Utilization Review
Paris Community Hospital
01.2019 - 08.2021
Quality Assurance Nurse
Paris Community Hospital
09.2016 - 01.2019
Registered Nurse, Medical-Surgical Unit
Paris Community Hospital
06.2011 - 09.2016
Associate of Applied Science - Nursing
Ivy Tech Community College of Indiana
Similar Profiles
Deborah ShoemakerDeborah Shoemaker
Registered Nurse at Carle Foundation Hospital: Hospital Physician ServicesRegistered Nurse at Carle Foundation Hospital: Hospital Physician Services
Megan KloeppelMegan Kloeppel
PSR - Patient Service Representative at Carle foundation hospitalPSR - Patient Service Representative at Carle foundation hospital
Cece WilliamsCece Williams
Patient Service Representative at Carle Foundation HospitalPatient Service Representative at Carle Foundation Hospital
Meranda StingleyMeranda Stingley
Registered Nurse at Carle Foundation HospitalRegistered Nurse at Carle Foundation Hospital
Jennifer CanfieldJennifer Canfield
Wraparound Coordinator at Hamilton CenterWraparound Coordinator at Hamilton Center