Cheri Fritzley

• Interviews patients to assess situations, limitations and issues and implement services to address needs.
• Organizes clinical documentation, treatment plans, and referrals.
• Manages caseload to satisfy multiple patients with diverse needs.
• Participates in interdisciplinary care conferences to discuss patient care plans and referrals.

• Conducted home visits with members living with chronic illnesses
• Documented changes in member's health conditions and progress through scheduled monthly phone calls
• Created customized care plans, in working with member's and families to assess and meet individual needs.
• Worked with an interdisciplinary team to ensure members were receiving continuity of care

• Performed psychosocial assessments and developed care plans with clients focusing on access to and continuation of medical care

• Facilitated clients to assist with gaining access in obtaining insurance coverage, and other community based programs

• Managed caseload to satisfy multiple patients with diverse needs.

• Facilitated group sessions with clients to help assist with adjustment to life stressors

• Helped vulnerable individuals navigate complex healthcare systems.
• Counseled patients on health-related topics and lifestyle changes for improved well-being.
• Participated in health promotion campaigns to raise awareness of health issues.
• Targeted specific community groups with wellness and disease management information.

• Provided coordinated care for high-risk populations that were identified through the medical care coordination program

• Assisted members with problem solving issues relating to medical needs

• Supported clients in assisting with accomplishing quality of life and sustaining needs.
• Monitored, tracked, and conveyed important patient information to interdisciplinary team to help optimize treatment planning and care delivery.