Cheri Guertin
Kennebunk,ME
Summary
Passionate Emergency Department Technician possessing knowledge of safe patient care, medical terminology and medical equipment operations. Offering 4-year background providing assistance in patient care and administrative support in the emergency department. Trustworthy and responsible professional skilled working in fast-paced environment and adapting quickly to changes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Emergency Department Technician
Southern Maine Medical Center
12.2019 - Current
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Liaised between nurses, physicians, patients and visitors.
- Provided emotional support to patients and families during stressful situations, fostering trust and communication.
- Implemented crisis intervention techniques when needed, de-escalating potentially dangerous situations effectively.
- Obtained and documented vital signs, EKGs, and POC testing as well as placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Conducted regular inventory checks of medical supplies to maintain adequate stock levels within the Emergency Department.
- Measured and fit crutches, walkers and splints, instructing patients on proper use of support devices.
- Enhanced patient care by providing assistance to nurses and physicians during medical procedures.
- Assisted with resuscitation, CPR, and emergency airway procedures.
Team Leader
Mass General Brigham Community Medical
12.2011 - 05.2018
- Maintained current and accurate medical records for patients.
- Developed strong organizational and communication skills.
- Collaborated with insurance companies to resolve billing issues promptly, minimizing financial burden on patients.
- Developed rapport with patients through compassionate communication and attention to their individual needs.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Served as liaison between healthcare providers and patients , ensuring clear communication regarding treatment plans and progress updates.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
Education
Associate of Science - Nursing
Southern Maine Community College
South Portland, ME05.2024
Bachelor of Arts - Pre-Law
Suffolk University
Boston, MA05.1996
Skills
- Wound Care
- 12-lead EKG monitoring
- Phlebotomy
- Direct Patient Care
- Patient Transport
- Certified in BLS
Certification
- CNA - Certified Nursing Assistant
- BLS
- Psychiatric Emergency First Aid
Timeline
Emergency Department Technician
Southern Maine Medical Center
12.2019 - Current
Team Leader
Mass General Brigham Community Medical
12.2011 - 05.2018
Associate of Science - Nursing
Southern Maine Community College
Bachelor of Arts - Pre-Law
Suffolk University
- CNA - Certified Nursing Assistant
- BLS
- Psychiatric Emergency First Aid
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