Summary
Overview
Work History
Education
Skills
Timeline
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CHERI GUSTELLUM

Atwater,CA

Summary

Administrative, clerical, and management experience in a fast-paced environment demanding the ability to balance multiple priorities and function independently with a history of working tirelessly to provide quality service to diverse communities, colleagues, and clients. A motivated leader who empowers others and leads by example as well as skilled at taking initiative, following directions and asking questions when necessary.

Overview

16
16
years of professional experience

Work History

Office Assistant

Worknet Career Services
03.2024 - Current
  • Pulled CalJOBS reports and analyzed participant accounts to audit and verify data, ensuring the accuracy and reliability of the reports.
  • Compiled and analyzed statistics for special reports, such as assessment results and job placement data, which provided critical insights and significantly contributed to strategic planning efforts.
  • Input data and information into spreadsheets based on grants for tracking purposes
  • Maintain discretion and integrity in dealing with confidential and sensitive data.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Utilized office management software to record and track customer information.
  • Monitored and tracked budgets and expenses.
  • Edited and proofread documents for accuracy and completeness.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Compiled and analyzed data to produce reports.

Bookkeeper

Boys and Girls Club of Merced County
01.2024 - 04.2024
  • Worked quickly and efficiently with minimal oversight to accomplish assigned duties
  • Managed payroll and mileage; collected time and mileage sheets, completed data entry needed for accounts payable record keeping, and printed and packaged payroll checks for distribution
  • Organized bills and expenditures by funding sources and entered the data into a spreadsheet
  • Complied with confidentiality guidelines to maintain data integrity and protect clients
  • Operated company thrift store on weekends including opening and closing, cleaning and pricing items, organizing and staging merchandise, cash handling, intake of donations, and assisting customers
  • Supported adult clients with disabilities and diverse developmental needs during community events, client activities, and thrift shop work experience.

Receptionist and Clerical Assistant

Gilroy Healthcare and Rehabilitation Center
11.2021 - 03.2022
  • Answered, screened, and forwarded incoming calls from families and health care providers
  • Used expertise with office systems and technology to assist staff, management, providers, and patients with administrative and clerical needs
  • Applied judgement and discretion to ensure compliance with safety procedures, HIPPA policies and regulations, and safe handling and storage of documents
  • Coordinated operational logistics for supply orders and inventory, maintenance budget records and expenses, and scheduling of equipment maintenance and repair
  • Accurately communicated information in-person, via phone, and email as well as sorted, organized, and distributed mail and deliveries
  • Welcomed visitors including greeting, directing, and announcing appropriately.

Manager

Hot Topic
05.2017 - 10.2018
  • Effectively managed time and priorities to opened store in one third of alloed time allowing focus on operational needs
  • Management of fiscal resources including cash handling, bank runs, and financial deposits
  • Operated a cash register and computer to process purchase transactions
  • Observed, assessed, and assigned team members in alignment with personal strengths and capabilities
  • Ensured customer satisfaction by identifying customer's needs, answering questions, and resolving concerns and complaints
  • Kept current on market and product trends to effectively promote the brand
  • Maintained a clean merchandise floor while tending to multiple customers simultaneously.

Fiscal Assistant

Challenged Family Resource Center
06.2008 - 05.2013
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.

Education

Associate of Science - Business Administration

Merced College
Merced, CA

Skills

  • Customer Service
  • Supply Management
  • Time Management
  • Excel spreadsheets
  • Bookkeeping
  • Administrative Support

Timeline

Office Assistant

Worknet Career Services
03.2024 - Current

Bookkeeper

Boys and Girls Club of Merced County
01.2024 - 04.2024

Receptionist and Clerical Assistant

Gilroy Healthcare and Rehabilitation Center
11.2021 - 03.2022

Manager

Hot Topic
05.2017 - 10.2018

Fiscal Assistant

Challenged Family Resource Center
06.2008 - 05.2013

Associate of Science - Business Administration

Merced College

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CHERI GUSTELLUM