CHERI LAING
Omaha,NE
Summary
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CNA/Certified Nursing Assistant
Hillcrest Millard
Omaha, NE
03.2026 - Current
- Assisted nursing staff with patient assessments and implemented care plans effectively.
- Monitored vital signs, documenting changes and reporting to healthcare team promptly.
- Developed strong relationships with patients, enhancing their emotional well-being and satisfaction.
- Collaborated with interdisciplinary teams to improve patient outcomes through coordinated care strategies.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Implemented quality assurance measures to enhance medication administration accuracy and efficiency.
- Maintained accurate records of dispensed medications, ensuring timely refills and proper disposal of expired or unused medications.
- Participated in regular training sessions to stay up-to-date on current medication guidelines, best practices, and regulatory requirements.
- Facilitated seamless pharmacy communications by liaising between pharmacists, physicians, and nursing staff regarding prescription orders and clarifications.
- Enhanced medication administration efficiency by maintaining an organized system for tracking patients'' medications and schedules.
- Assisted in conducting audits on medication administration practices to ensure compliance with regulatory standards and identify areas for improvement.
- Aided in the development of customized care plans for patients with complex medical histories requiring multiple medications with different dosing regimens.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Reordered medication to maintain adequate supply.
- Monitored patient responses to medication to report adverse reactions quickly.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Followed directions of licensed nurses to administer medications and treatments.
Director of Healthcare
Waterford at Williamsburg
Lincoln, NE
03.2020 - Current
- Responded proactively to concerns and questions by acting on patient feedback.
- Represented company professionally when engaging with public and government agencies.
- Trained front desk receptionist to enthusiastically greet and assist incoming patients.
- Created documentation to articulate departmental roles and drafted statement-of-work for each team.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Created and maintained facility documents and records.
- Led and motivated 12 employees through supervision, training and coaching on duties and daily operational activities.
- Resolved conflicts promptly among healthcare employees to keep workflows on task.
- Facilitated peer-to-peer conflict resolution.
- Directed daily operations at facility caring for more than 30 individuals.
- Educated pharmacy assistants on medication assistance, ordering and insurance issues.
- Worked closely with store manager to maintain day-to-day operations.
- Ordered all supplies needed for facility and kept tabs on inventory levels.
- Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
CNA/Registered Medication Aide
Waterford at Williamsburg
Lincoln, NE
08.2017 - Current
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Used mobility devices to transport patients.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Took patients vitals, including blood pressure, temperature and pulse and documented vital signs and weight of patients.
- Engaged with patient family and friends to provide courteous visit experience.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
- Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
- Provided compassionate care and clear communication in dealing with issues of death and dying.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Explained various warnings, side effects and dosage requirements of medications.
CNA/Certified Medication Aide
Nebraska Pulmonary Specialties
Lincoln, NE
09.2021 - 09.2025
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Facilitated communication between patients and medical staff to enhance care coordination.
- Implemented infection control protocols, maintaining a sterile environment for patient safety.
- Streamlined documentation processes, improving accuracy and efficiency of patient records management.
- Advocated for patients' rights and needs, fostering a supportive care environment.
- Checked patient vitals such as temperature, blood pressure.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Transported patients between rooms and appointments or testing locations.
Server/Supervisor
Hu Hot Mongolian Grill
Lincoln, NE
08.2010 - 12.2017
- Trained new employees on service standards and menu items to improve onboarding processes.
- Resolved guest issues related to food quality, service times and incorrect orders.
- Multitasked effectively to deliver menu items to guests in timely manner.
- Performed side work such as cleaning, restocking, polishing silverware and preparing tables for next shift.
- Partnered with other servers to manage service to large parties such as receptions and banquets.
- Built extensive knowledge of menu items and wine pairings to drive sales.
- Bussed tables and removed unnecessary items to facilitate positive experiences.
- Promoted specials and seasonal items with detailed descriptions of dishes.
- Informed guests on recipes with attention to particular allergens.
- Prepared coffee, tea, soda and other nonalcoholic beverages for guests.
- Developed training program to improve menu knowledge of new hires.
Education
High School Diploma -
Lincoln High School
Lincoln, NE06-1997
Some College (No Degree) -
Southeast Community College Area
Lincoln, NESkills
- Acute and rehabilitative care
- Personnel management
- Records maintenance
- Patient safety
- Time management
- Patient care
- Compassion and empathy
- HIPAA compliance
- Basic life support
- Complex Problem-solving
- Vital sign recording
- Care plan implementation
Certification
- CNA - Certified Nursing Assistant
- NCPCT - Patient Care Technician
- CMT - Certified Medication Technician
Timeline
CNA/Certified Nursing Assistant
Hillcrest Millard
03.2026 - Current
CNA/Certified Medication Aide
Nebraska Pulmonary Specialties
09.2021 - 09.2025
Director of Healthcare
Waterford at Williamsburg
03.2020 - Current
CNA/Registered Medication Aide
Waterford at Williamsburg
08.2017 - Current
Server/Supervisor
Hu Hot Mongolian Grill
08.2010 - 12.2017
High School Diploma -
Lincoln High School
Some College (No Degree) -
Southeast Community College Area
Nebraska Pulmonary Specialties
- Assisting with ADLs (bathing, dressing, grooming, toileting)
- Safe patient transfers and mobility assistance (gait belts, Hoyer lifts)
- Infection control & proper PPE usage
- Basic wound care and skin integrity monitoring
- Specimen collection (urine, stool, sputum)
- Measuring and recording intake & output
- Maintaining patient comfort and safety
- Assistance with feeding and nutrition needs
- CPR & First Aid trained