CHERI LEGERME
Moreno Valley,CA
Summary
Dynamic and dedicated post-graduate with over 10 years of experience leveraging an interdisciplinary background to serve and advance both educational and health and wellness initiatives within the community. Proven success in inspiring and empowering students throughout their academic journeys while cultivating a supportive and engaging learning environment. Eager to contribute a broad skill set to a growth-minded team prioritizing innovative and holistic approaches to education and health. Committed to fostering collaboration through creativity, effective communication, strategic problem-solving, and adaptability in diverse settings.
Overview
12
12
years of professional experience
Work History
Remote Instructor
TutorWorks
01.2022 - Current
- Assisted grade school aged students in foundational reading and math skills in virtual setting.
- Increased student motivation by delivering engaging lesson plans that catered to various learning styles.
- Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
- Enhanced student engagement by integrating interactive technologies into curriculum.
Customer Service Representative
TTEC
08.2023 - 10.2024
- Enrolled consumers into health and dental plans.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Verified consumer eligibility and referred to various healthcare supporting agencies, as relevant
- Maintained accurate records of interactions and ensured customer satisfaction.
- Collaborated with team members to improve processes and enhance customer experience.
Private Caregiver
Riverside, CA
04.2020 - 10.2022
- Monitored vital signs and blood sugar as well as administered medication such as pain medication, insulin, anti-seizure
- Assisted client with Activities of Daily Living (ADLS)
- Scheduling and transporting to appointments
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Quality of life support
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like cooking, laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
Tutor
Independent contractor
01.2019 - 01.2019
- Temporary, contractual tutoring position
- Provided one-on-one tutoring in all subjects, with a proven record of helping improve students grades, test scores, and college readiness.
- Also served as a mentor for students in foster care or facing other special circumstances
Summer School Teacher
Catapult Learning, LLC
01.2019 - 01.2019
- Creatively and constructively implement the Catapult method to cover grade-specific mathematics standards
- Demonstrate time management and organization in teaching 60-minute lessons
Phlebotomist
LifeStream
01.2018 - 01.2019
- Obtain blood samples for testing and potential transfusions using safe and sanitary venipuncture technique.
- Observe thorough understanding of blood typing, transfusion reactions, donor/patient safety by recommending donors for specific donations (apheresis, whole blood, platelets, plasma)
- Perform basic medical assessment of vital signs and obtain health history to determine donor eligibility
- Treat patients for post-donation reactions (hematoma, bruising, nerve reaction, fainting, etc.)
- Maintain organized and safe work environment and clean and discard of waste according to biohazard standards
Lab Instructor
California Baptist University
01.2018 - 01.2018
- Organizing lecture material and leading hands-on activities
- Instructing students in the basic principles and concepts of anatomy and physiology
- Administering quizzes and exams to test for student comprehension and mastery of the material
Program Leader
Think Together
01.2017 - 01.2017
- Leading students in after-school learning activities
- Providing tutoring and homework assistance
- Organizing creative and physical fitness activities and maintaining student safety
AVID Tutor
AVID, Chemawa Middle School
01.2016 - 01.2017
- Leading group tutorials using the AVID method
- Facilitating student discussion to guide students through content by encouraging critical thinking development
- Teaching note-taking and organization skills using the Cornell method combined with AVID methodology
- Leading reading/writing study groups
- Chaperoning students during field trips
Disability Services Worker
Cal Baptist University
01.2014 - 01.2017
- Assisting students requiring special accommodations
- Attending student's lectures and provide lecture notes
- Reading exams for students
- Communicating lecture content
Education
Bachelor's of Science - Biology, Creative Writing
California Baptist University
Certified Doula - undefined
Madriella Academy
Skills
- Nonviolent Communication Trained
- Holistic Leadership Trained
- Literacy and numeracy development
- Patience and empathy
- Problem-solving skills
- Creative thinking
- Verbal and written communication
- Conflict resolution
- Digital literacy
- Clinical Skills
- STEAM competence
- Curriculum development
Timeline
Customer Service Representative
TTEC
08.2023 - 10.2024
Remote Instructor
TutorWorks
01.2022 - Current
Private Caregiver
Riverside, CA
04.2020 - 10.2022
Tutor
Independent contractor
01.2019 - 01.2019
Summer School Teacher
Catapult Learning, LLC
01.2019 - 01.2019
Phlebotomist
LifeStream
01.2018 - 01.2019
Lab Instructor
California Baptist University
01.2018 - 01.2018
Program Leader
Think Together
01.2017 - 01.2017
AVID Tutor
AVID, Chemawa Middle School
01.2016 - 01.2017
Disability Services Worker
Cal Baptist University
01.2014 - 01.2017
Certified Doula - undefined
Madriella Academy
Bachelor's of Science - Biology, Creative Writing
California Baptist University
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