Cheri Lipscomb
North Little Rock,AR
Summary
Monitored and coordinated patient care to deliver optimal support for individual needs. Efficiently carried out assessments, documented point of care details and collaborated with different parties to monitor and enhance support. Experienced in developing management and control strategies to easily identify and address deficiencies. Work with self-direction and can work alone or with a team. Monitored and coordinate patient care to deliver optimal support for individual needs. Efficiently carried out assessments, documented point of care details and collaborated with different parties to monitor and enhance support. Experienced at developing management and control strategies to easily identify and address deficiencies.
Overview
22
22
years of professional experience
1
1
Certificate
Work History
RN Case Manager
SRHS Hospice
Spartanburg, South Carolina
03.2022 - 10.2022
- Case Management for home bound patients for disease progression, pain management, education on Hospice philosophy End of Life care and death visits Participation in IDG meetings I was also a part of the Quality Improvement team, and brainstorming for processes to bring improvements in patient care and publicly reported measures
- Provided direct patient care and management of acute medical issues in a timely manner
- Assessed, planned, implemented and evaluated individualized nursing care plans for each patient
- Developed relationships with patients to ensure they received the highest quality of care
- Collaborated with physicians, social workers and other healthcare professionals to coordinate care for patients
- Conducted home visits to assess the physical and mental condition of assigned patients
- Maintained accurate records of all patient interactions according to established protocols
- Participated in team meetings to discuss treatment options for complex cases
- Provided education and counseling on health promotion, risk reduction strategies, disease prevention and self-care techniques to patients and their families
- Implemented interventions based on evidence-based practice guidelines while working collaboratively with interdisciplinary teams
- Utilized critical thinking skills when assessing new information or changes in a patient's condition
- Actively participated in family and patient planning processes
- Collaborated with physicians on patient medications, medical needs and performance
- Administered medications and treatment plans in accordance with physician orders
- Administered medications and treatments, monitoring patients for reactions and side effects.
RN Clinical Nurse Specialist
Hospice Home Care
Little Rock, AR
08.2019 - 03.2022
- Oversee admission to hospice to ensure patient meets hospice criteria with a terminal diagnosis, review of legal documents and ensure they are completed timely, process orders, deaths, admissions; oversee IDG meeting with physician every 2 weeks, prepare and review and prep of Certification of Terminal Illness and Recert POC for physician review and documentation during IDG meetings
- Assessed patient needs and developed individualized care plans
- Provided guidance and mentorship to nursing staff in the clinical setting
- Evaluated patient outcomes and progress, adjusting treatment as necessary
- Conducted research on best practices for clinical nursing care
- Developed protocols and guidelines for nurses to follow when providing care
- Facilitated interdisciplinary team meetings to ensure coordinated care delivery
- Performed chart reviews to ensure compliance with departmental policies and procedures
- Monitored medication administration for accuracy and safety of patients' medications
- Advised medical staff on evidence-based practices related to quality improvement initiatives
- Educated patients, families, and caregivers about disease management techniques
- Participated in committees focused on improving patient safety measures within the organization
- Identified opportunities for process improvement within the clinical environment.
Quality Improvement Consultant
TMF Health Quality Institute
01.2014 - 01.2019
- Oversight of Nursing Homes in Oklahoma to assist with data analysis, quality improvement, root cause analysis and creating Performance Improvement Processes to improve care provided to residents in a long-term care facility
- Create a power point presentation to present at trainings and conferences with Long Term Care and Assisted Living Providers.
- Conducted interviews with stakeholders to identify opportunities for quality improvement initiatives.
- Developed comprehensive plans and strategies to implement process changes that improve operational efficiency.
- Reviewed existing policies and procedures to ensure compliance with applicable standards and regulations.
- Analyzed data from customer feedback surveys to determine areas of improvement in service delivery.
- Provided guidance to staff members on how to effectively utilize resources for maximum impact on the organization's performance.
- Collaborated with cross-functional teams across departments to develop solutions for identified problems in service delivery.
- Identified key indicators of success that can be used as benchmarks for measuring progress towards organizational objectives.
Manager Quality Programs
Arkansas Foundation for Medical Care
Little Rock, AR
01.2008 - 01.2014
- Monitor CMS Contract Deliverables Follow progress of Long-Term Care facilities in AR to assist with meeting quality improvement contract goals, improvement of patient care, Assist with hiring staff, coaching and evaluating assigned staff with meeting contract goals Assist Long Term Care facilities in implementing bt practices for pressure ulcer prevention and the elimination of physical restraints
- Presentations at trainings and conferences for Long Term Care and Assisted Living owners, employees
- Developed and implemented quality management systems to ensure compliance with customer requirements.
- Conducted training sessions for employees on quality assurance processes, techniques and tools.
- Performed internal audits of production processes to identify areas of improvement and non-conformities.
- Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
Medicare Manager, RN
Woodland Hills Nursing and Rehabilitation
Jacksonville, AR
01.2003 - 01.2008
- Assessed, monitored and provided daily oversight to post-acute care residents in a Long Term Care facility MDS/Careplan development, scheduled assessments, chart reviews, supervision of nurses and nursing assistants Coordination with therapy teams and physicians Worked with team for successful transition of care from hospital to Long Term Care nursing rehab and when possible, assist residents with successful return to community.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
RN Medicare Nurse
Beebe Retirement Center, Woodland Hills Nursing and Retirement Center
Beebe, Jacksonville, AR
01.2001 - 01.2003
- Worked in two separate Long Term Care facilities as the Medicare Nurse where I supervised Certified Nursing Assistants Monitored and administered medication, wound care/assessments
- Coordinate care with therapy team and physicians
Education
AS -
Foothills Technical Institute
AA -
Excelsior University, College of Nursing
Bio -
Arkansas State University
Skills
- Electronic Recordkeeping
- Interdisciplinary Collaboration
- Patient Counseling
- Care Planning
- Care Delivery
- Patient Care and Education
- Case Management
- Disease Management
- Regulatory Compliance
- RN Case Management
- Care Coordination
- Patient Condition Monitoring
- Direct Patient Care
- Medical Recordkeeping
- Nursing Consultation
- Documentation
- Vitals Monitoring
- Wound Care
- Attention to Detail
- Compassionate and Caring
- Clear Patient Communication
- ICD-10
- Creative Problem Solving
- Microsoft Office
- Diabetes Management
- Training Staff
- Decision-Making
- Medication Administration
- Blood Draw and Sample Collection
- Colostomy Care Familiarity
- Patient Care Assessment
- Geriatric Treatment Knowledge
- Utilization Reviews
- Community Resource Referrals
- Patient and family advocacy
Certification
- Basic Life Support, 02/05/2024
- Advanced Cardiac Life Support, 02/05/2024
- Arkansas, RN, R077892, Yes, 02/28/2025
- FEMA Certificate of Achievement, 03/19/2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
RN Case Manager
SRHS Hospice
03.2022 - 10.2022
RN Clinical Nurse Specialist
Hospice Home Care
08.2019 - 03.2022
Quality Improvement Consultant
TMF Health Quality Institute
01.2014 - 01.2019
Manager Quality Programs
Arkansas Foundation for Medical Care
01.2008 - 01.2014
Medicare Manager, RN
Woodland Hills Nursing and Rehabilitation
01.2003 - 01.2008
RN Medicare Nurse
Beebe Retirement Center, Woodland Hills Nursing and Retirement Center
01.2001 - 01.2003
AS -
Foothills Technical Institute
AA -
Excelsior University, College of Nursing
Bio -
Arkansas State University
Bio
Arkansas, RN, R077892, Yes, 02/05/2023
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