Passionate Associate Channel Partner Specialist at Concentrix, adept in relationship management and partner engagement, enhanced Google Cloud program navigation for up to 370 partners, boosting their success.
In my Sales Development Representative role at Service Source; now Concentrix, excelled in leveraging active listening and analytical thinking to drive B2B client connections, showcasing adaptability and a results-driven approach.
On the Partner Advisory team, my role is multi-faceted where I conduct meetings with partners, and ensure that partners are well-supported in navigating the Google Cloud Partner Advantage program; by providing tools, technology, support, and incentives for the Sell, Service, and Build engagement models. I identify and make recommendations for action items with regard to program requirements. I actively listen to partner questions, and provide answers during meetings and via follow up email communication. I actively update information in Salesforce, which helps to streamline communication, manage partner engagements, and track progress effectively.
In my role as a Sales Development Representative, I conducted outreach via calls, emails, and LinkedIn to connect with B2B clients interested in Google Cloud products, including Google Cloud and Google Workspace. I also maintained detailed records of those interactions using Salesforce. Additionally, I engaged with clients through phone calls and Google Meet, to provide information about Google products, and facilitate introductions to Field Sales Representatives.
Generated leads for valuable business development opportunities. Set up meetings with new potential clients to identify pain points, and provide solutions with SaaS offerings in the technology, retail and transportation verticals.