Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cheri Madrid

Phoenix,AZ

Summary

Passionate Associate Channel Partner Specialist at Concentrix, adept in relationship management and partner engagement, enhanced Google Cloud program navigation for up to 370 partners, boosting their success.


In my Sales Development Representative role at Service Source; now Concentrix, excelled in leveraging active listening and analytical thinking to drive B2B client connections, showcasing adaptability and a results-driven approach.

Overview

5
5
years of professional experience

Work History

Associate Channel Partner Specialist

Concentrix
03.2022 - Current

On the Partner Advisory team, my role is multi-faceted where I conduct meetings with partners, and ensure that partners are well-supported in navigating the Google Cloud Partner Advantage program; by providing tools, technology, support, and incentives for the Sell, Service, and Build engagement models. I identify and make recommendations for action items with regard to program requirements. I actively listen to partner questions, and provide answers during meetings and via follow up email communication. I actively update information in Salesforce, which helps to streamline communication, manage partner engagements, and track progress effectively.


Sales Development Representative

Service Source, Now Concentrix
06.2021 - 03.2022

In my role as a Sales Development Representative, I conducted outreach via calls, emails, and LinkedIn to connect with B2B clients interested in Google Cloud products, including Google Cloud and Google Workspace. I also maintained detailed records of those interactions using Salesforce. Additionally, I engaged with clients through phone calls and Google Meet, to provide information about Google products, and facilitate introductions to Field Sales Representatives.

Business Development Representative

GenSales
06.2019 - 06.2021

Generated leads for valuable business development opportunities. Set up meetings with new potential clients to identify pain points, and provide solutions with SaaS offerings in the technology, retail and transportation verticals.

Education

Associate of Arts - Organizational Leadership

Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ

Bachelor of Arts - IT Visual Communication - 50 Credits

University of Phoenix
Tempe, AZ

Skills

  • Partner Engagement
  • Relationship Management
  • Problem-Solving
  • Active Listening
  • Effective Communication
  • Email Written Communication
  • Email Marketing Campaigns
  • Research
  • Marketing Support
  • Time Management
  • Attention to Detail
  • Organizational Skills
  • Team Collaboration
  • Analytical Thinking
  • Adaptability

Accomplishments

  • Foundational Leadership program - 2023
  • Legend of the Quarter Q4 -2023
  • Amplifier of the Quarter Q4 - 2023
  • Google Cloud Sales Credential
  • Google Workspace Sales Credential
  • Google Badges

Timeline

Associate Channel Partner Specialist

Concentrix
03.2022 - Current

Sales Development Representative

Service Source, Now Concentrix
06.2021 - 03.2022

Business Development Representative

GenSales
06.2019 - 06.2021

Associate of Arts - Organizational Leadership

Maricopa Community Colleges - Estrella Mountain Community College

Bachelor of Arts - IT Visual Communication - 50 Credits

University of Phoenix
Cheri Madrid