Cheri Maisonneuve
Gibsonton,FL
Summary
An established professional demonstrating experience in promoting exemplary problem solving, communication and leadership skills and leveraging critical thinking aptitude to improve service delivery and client relationships.
Hardworking, dependable and passionate job seeker eager to secure entry-level bookkeeping position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Senior Tax Analyst
H & R Block Tax Services
01.2010 - 05.2024
- Prepared tax returns for individuals and businesses.
- Conducted thorough reviews of client financial statements to identify errors or inconsistencies that could impact their tax obligations.
- Maintained confidentiality of sensitive client information while adhering to strict ethical standards throughout all aspects of work history section job duties.
- Responded to taxpayer questions and helped individuals complete and file tax documentation.
- Professionally negotiated and dealt with taxpayers in confrontational situations.
- Reduced tax liabilities for clients through effective tax planning strategies and analyzing financial data.
- Developed strong relationships with clients by providing excellent customer service and addressing their concerns promptly.
- Enhanced tax compliance by accurately preparing and filing federal, state, and local tax returns for businesses and individuals.
- Provided expert guidance to colleagues in handling complex tax scenarios, improving overall team performance.
- Trained junior staff members on best practices in tax preparation, fostering a supportive learning environment within the team.
- Attended continuing education courses to increase professional expertise and obtain knowledge of updated tax laws and compliance criteria.
Education
GED -
Walters State Community College
Morristown, TNSkills
- Strong Communication Skills
- Organizational abilities
- Tax Return Preparation
- Multi-state tax returns
- Recordkeeping and documentation
- Critical thinking aptitude
Languages
English
Native or Bilingual
Haitian Creole
Professional Working
Timeline
Senior Tax Analyst
H & R Block Tax Services
01.2010 - 05.2024
GED -
Walters State Community College
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