Forty-two years of providing excellent customer service and salesmanship. Thirty-two years of high finance: Mortgage Loan Officer and General Securities Representative. 100% Adaptable: when the Stock Market crashed after 9/11, I entered the housing market. The current housing market has required me to make another recent change so I went back to school to become a Medical Billing and Coding Specialist.
Overview
42
42
years of professional experience
5
5
Certification
Work History
Mortgage Loan Officer
Primary Residential Mortgage
Dover, DE
04.2023 - 11.2024
Negotiated terms and conditions of loan agreements with borrowers.
Assessed customer financial status and credit worthiness to determine eligibility for mortgage loans.
Developed relationships with real estate agents, builders and other referral sources in order to generate business leads.
Monitored customer accounts throughout the life cycle of each loan transaction.
Ensured compliance with all federal, state and local regulations related to mortgage lending.
Educated customers on various aspects of mortgage financing options available.
Reviewed appraisals to ensure accuracy and completeness prior to submission to underwriting department.
Maintained current knowledge of secondary market trends, government programs and other available financing sources.
Interacted with title companies, attorneys, surveyors and other third parties involved in the loan process.
Mortgage Loan Officer
Caliber Home Loans
Dover, DE
06.2021 - 04.2023
Job description is the same as with Primary Residential Mortgage.
Mortgage Loan Officer
Capital Bank
Dover, DE
02.2020 - 06.2021
Mortgage Loan Officer
Waterstone Mortgage
Dover, DE
11.2019 - 02.2020
Mortgage Loan Officer
Fairway Mortgage - Atlanta
Dover, DE
03.2018 - 11.2019
Mortgage Loan Officer
Wells Fargo
Dover, DE
09.2002 - 12.2012
Licensed Associate Broker
Merrill Lynch
Dover, DE
01.1992 - 12.2001
Processed orders promptly while adhering to regulations set by FINRA and SEC.
Provided information on investment products such as stocks, mutual funds, bonds, and ETFs.
Generated daily reports summarizing changes in market prices or trade volumes.
Monitored the markets and advised clients of potential opportunities or risks.
Ensured compliance with all regulatory requirements when executing trades.
Responded quickly to customer inquiries regarding investment options, account balances.
Mortgage Loan Officer
Caliber Home Loans
Dover, DE
12.2012 - 03.2018
Education
Medical Billing And Coding Specialist - Medical Billing And Coding
Penn Foster Career Institute
Scranton, PA
07-2024
Associate of Applied Science - Business
DTCC
Dover
05-1985
Skills
Financial Services
Team Player
Regulatory Compliance
Excellent time management
Customer service-focused
Goal-Oriented
Certification
Series 7, 63 and 65 ( General Securities )
NMLS #455178 ( Mortgage Loan Officer )
Certified Medical Billing and Coding Specialist
Timeline
Mortgage Loan Officer
Primary Residential Mortgage
04.2023 - 11.2024
Mortgage Loan Officer
Caliber Home Loans
06.2021 - 04.2023
Mortgage Loan Officer
Capital Bank
02.2020 - 06.2021
Mortgage Loan Officer
Waterstone Mortgage
11.2019 - 02.2020
Mortgage Loan Officer
Fairway Mortgage - Atlanta
03.2018 - 11.2019
Mortgage Loan Officer
Caliber Home Loans
12.2012 - 03.2018
Mortgage Loan Officer
Wells Fargo
09.2002 - 12.2012
Licensed Associate Broker
Merrill Lynch
01.1992 - 12.2001
Medical Billing And Coding Specialist - Medical Billing And Coding