Cheri Marchello
Experienced Sr. Operations Work Coordinator with 22 years of utility operations support, known for task prioritization, calendar management, and effective workload distribution to keep crews scheduled, work orders accurate, and operations moving smoothly.
I have strong communication skills, problem solving, and coordination with dispatch, supervisors, crews and outside resources to resolve conflicts and maintain reliable service.
I keep a strong focus on customer service making sure we are providing them with the best experience.
over the past 22 years I have developed good working relationships with municipalities in the areas that I would oversee in this role.
Work History
Sr. Operations Work Coordinator
12 Years 3 Months- Coordinated work orders, crew schedules, and service priorities to support reliable utility operations.
- Scheduled field resources and tracked job progress using work management systems and shared calendars.
- Communicated with dispatch, supervisors, and field crews to resolve schedule conflicts and update work status.
- Reviewed work requests for accuracy, completeness, and required documentation before release to crews.
Education
High School Diploma
high school graduate.
I have 22 years experience working at Xcel Energy.
Skills
Accomplishments
i am extremely proud that i have worked for this company for more than 22 years and that i have been able to work my way throughout different roles within the company because of my strong work ethic, adaptability & knowledge of the industry.