Cheri Maria-Rodriguez
Manteca,CA
Summary
Proven leader in enhancing resident engagement at Brookdale Assisted Living, adept at event planning and social media management. Excelled in creating personalized care plans, reducing resident anxiety, and fostering a team-oriented environment. Skilled in budgeting and active listening, significantly improved staff performance and resident satisfaction through innovative programming and effective training.
Overview
11
11
years of professional experience
Work History
Resident Engagement Manager
Brookdale Assisted Living
09.2019 - Current
- Develops a monthly calendar, in partnership with residents, based on residents shared interests. Ensures person centered special events and programming.
- Collaborates with community leadership educating and providing resources to families and associates regarding Alzheimer's disease and other dementia's.
- Oversees social media.
- Maintains and adheres to department monthly budget.
- Plans and schedules programming events outside the community, participating in special including holidays, family night, educational and marketing events.
- Work closely with National Walk to End Alzheimer's
- Reduced resident anxiety with personalized care plans tailored to individual needs and preferences.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Resident Care Coordinator
Brookdale Assisted Living
09.2013 - 08.2019
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Hired and trained new staff members on facility policies, patient care and medicine distribution.
- Provided ongoing staff training to maintain high standards of care and ensure adherence to best practices.
- Assisted in the development of facility policies and procedures that adhered to state regulations while promoting quality care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
Education
High School Diploma -
Duncan Russell
Tracy, CA06.1982
Skills
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking
- Event Coordination
- Budgeting and Allocation
- Team Leadership
- Active Listening
- Training and Development
- Event Planning
- Social Media Management
Timeline
Resident Engagement Manager
Brookdale Assisted Living
09.2019 - Current
Resident Care Coordinator
Brookdale Assisted Living
09.2013 - 08.2019
High School Diploma -
Duncan Russell
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