Cheri McDonald, PHR
Human Resources Generalist
Kenosha
Summary
Experienced Human Resources professional with excellent reputation for resolving problems, and improving customer satisfaction. Skilled in working under pressure, and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Human Resource Generalist
Specialized Accounting Services, LLC
02.2023 - Current
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Administered benefits programs, ensuring accurate enrollment and timely processing.
- Managed the Family and Medical Leave process, maintaining strict confidentiality when dealing with sensitive personal information pertaining to employee health conditions.
- Managed talent acquisition process, resulting in improved candidate quality.
- Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates.
- Conducted onboarding and orientation programs for new employees.
- Assisted with conducting thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
Benefits & Payroll Specialist
University Of Wisconsin - Parkside
12.2019 - 02.2023
- Administered compensation and benefits programs including W/FMLA.
- Conducted new hire benefit orientations and life event consultations.
- Entered high volume of personnel action forms for hires, terminations, title changes, and salary changes into HRIS.
- Processed departures and conducted exit interviews.
- Processed Workman's Compensation claims.
- Responded to unemployment claims.
- Assisted with front desk operations including answering phones, delegating tasks, conducting I9 verifications, and processing new hire paperwork.
- Evaluated current processes to develop process improvement plans.
Human Resources Specialist
Southwire
12.2012 - 12.2019
- Investigated and responded to union grievances.
- Interpreted and advised on labor relations policies and previously negotiated agreements.
- Benefits administration including resolving issues and inquiries from plan participants.
- Oversaw bi-weekly payroll with more than 200 total employees.
- Managed full-cycle recruiting process with applicants to promote smooth and positive onboarding experience.
- Organized and facilitated new employee orientation for new hires.
- Processed documentation for employee actions such as new hires and terminations.
- Planned and delivered special events focused on enhancing employee satisfaction.
Education
Bachelor of Arts - Psychology
Northern Illinois University
Dekalb, IL 09.2010 - 12.2012
Skills
Benefits Administration
Process Improvement
HR policies implementation
FMLA administration
Customer Service
Talent Acquisition
Onboarding processes
Union Experience
Certification
PHR - Professional in Human Resources -800027480PHR
Timeline
Human Resource Generalist
Specialized Accounting Services, LLC
02.2023 - Current
Benefits & Payroll Specialist
University Of Wisconsin - Parkside
12.2019 - 02.2023
Human Resources Specialist
Southwire
12.2012 - 12.2019
Bachelor of Arts - Psychology
Northern Illinois University
09.2010 - 12.2012
PHR - Professional in Human Resources -800027480PHR
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