Cheri McLeod
Jacksonville,FL
Summary
Professional in financial record management with strong background in accounting processes and systems. Adept at managing accounts payable/receivable, reconciling statements, and maintaining accurate financial records. Known for excellent teamwork and adaptability, ensuring seamless collaboration and efficient results. Strong analytical skills, attention to detail, and proficiency in accounting software contribute to reliable and timely financial reporting.
Overview
31
31
years of professional experience
Work History
Lead Pre-Registration Representative
UF Health
08.2020 - Current
- Properly handles credit card transactions in accordance with the hospital standards and guidelines.
- Pre-registers and pre-admits patients by telephone
- Collection of accurate demographic information and interaction with physicians/office personnel as well as other hospital personnel.
- Interact with hospital departments such as Insurance Verification, Financial Counseling, Utilization Review and Patient Business Services to ensure correct and timely reimbursement.
- Knowledge of healthcare insurance and medication prior authorization & basic working knowledge of coding.
- Knowledge of third-party payor verification terminology.
- Knowledge of ICD-10, CPT-4, and HCPCS codes as applied to authorization submission and claims reimbursement
- Supported hospital compliance efforts by adhering to HIPAA guidelines and maintaining the confidentiality of patient information.
- Maintained accurate records by updating patient demographics, insurance, and financial information.
Accounting Clerk
UF Health Jacksonville
03.2016 - 08.2020
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Identified and resolved internal accounting variances, promoting data accuracy.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Handled day-to-day accounting processes to drive financial accuracy.
Front Office Supervisor
UF Health
01.2015 - 01.2016
- Oversee the front office CSR Representatives
- Provide feedback, instructions, and development guidance.
- Performs all personal, cash and payroll functions within the Ambulatory setting.
- Solve any issues that are present within the clinic setting.
- Registered and scheduled patients
- Made daily deposits of the clinic cash.
- Canceled and rescheduled patients.
- Provided training and updated information that would be beneficial to the operation of the front office job responsibilities.
- Completed bi-weekly payroll for 20 employees.
Insurance Follow-Up Specialist Team Lead/ Biller
UF Health
01.2006 - 01.2015
- Oversee all Follow-up Specialist are submitting claims correctly and in a timely manner.
- Corrected, submitted, and reviewed claims for submissions.
- Daily review of adjustment requests for correct T-codes, amounts, and payor plan prior to keying.
- Working knowledge of all payors rules and regulations.
- Knowledge of contract terminology
- Streamlined follow-up processes for improved efficiency, ensuring timely resolution of unpaid claims.
- Boosted revenue recovery by identifying and resolving errors in billing and coding practices.
Insurance Follow-Up Specialist
UF Health Jacksonville
01.2001 - 01.2006
- Review and follow-up on any unpaid claims
- Ensure prompt payment and continue to maintain a high level of productivity
- Handle calls efficiently, effectively and pleasantly
- Coordinate requests for information from Insurance Carriers
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
Accounting Clerk
Merita Bakery
01.1996 - 01.2001
- Record business transactions and key daily worksheets to the general ledger system. Record charges and refunds. Support accounting personnel. Input type vouchers, invoices, checks, account statements, reports, and other records.
- Prepared financial and analysis reports.
- Prepared reports using MS Excel, and transferring information to pivot tables
- Recorded other accounting and bookkeeping duties according to established accounting policies and procedures.
- Recorded journal entries
Medical Office Supervisor
Transworld Health Medical Office
01.1995 - 01.1996
- Managed administrative duties for a medical supplier office, which include vendor communications, providing direction for employees, paperwork processing, and all other office duties.
- Trained employees
- Monitor and evaluate performance
- Ensured operational productivity
- Maintain inventory and supplies
- Worked closely with administration and senior management to ensure compliance with regulatory agencies
Office Supervisor
Medical Associate Pharmacy
01.1994 - 01.1995
- Served as department supervisor for a small pharmacy. Focused on filling prescriptions for customers and providing excellent communication and organization skills. Supervised a team of 7 pharmacy technicians and billing clerks.
- Collaborated with team members who are falling short of goals, providing guidance and motivation to achieve.
- Completed routine requests from staff in a timely manner, such as time off requests, payroll, and assisted with filling prescriptions when at the need.
- Submitted quarterly employee performance reviews for all staff and assisted with notifying employees of ratings and areas of improvement.
Education
Bachelor of Arts - Accounting
Florida State College
Jacksonville, FL01.2024
General Studies
Florida Memorial College
Miami Florida05.1999
MD Collins High School
Atlanta, GA01.1987
Skills
- Excellent Leadership skills
- Self-starter, and highly motivated
- Excellent communication and organizational skills
- Proficiency in Microsoft Office Suite
- Accounts Receivable/Payable
- Quick Books
- Financial Reports
- Power Point
- Excel
- EPIC
- Bookkeeping
Timeline
Lead Pre-Registration Representative
UF Health
08.2020 - Current
Accounting Clerk
UF Health Jacksonville
03.2016 - 08.2020
Front Office Supervisor
UF Health
01.2015 - 01.2016
Insurance Follow-Up Specialist Team Lead/ Biller
UF Health
01.2006 - 01.2015
Insurance Follow-Up Specialist
UF Health Jacksonville
01.2001 - 01.2006
Accounting Clerk
Merita Bakery
01.1996 - 01.2001
Medical Office Supervisor
Transworld Health Medical Office
01.1995 - 01.1996
Office Supervisor
Medical Associate Pharmacy
01.1994 - 01.1995
Bachelor of Arts - Accounting
Florida State College
General Studies
Florida Memorial College
MD Collins High School
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