Cheri M McWaters
Tallassee,AL
Summary
Retail professional with history of delivering excellent customer service and maintaining store standards. Proven ability to assist in inventory management and enhance shopping experience. Known for effective teamwork and adaptability to meet dynamic retail needs.
Overview
8
8
years of professional experience
Work History
Retail Associate/Commercial Driver
Auto Zone
12.2019 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Store Associate
Dollar General
07.2023 - 12.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Patient Care Representative
Ivy Creek Healthcare
12.2023 - 04.2024
- Maintained confidentiality of patient data and condition to safeguard health information.
- Actively participated in staff meetings contributing valuable insights into improving processes within the clinic to enhance patient experience.
- Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
- Streamlined appointment scheduling for better time management, resulting in decreased wait times and increased patient satisfaction.
- Greeted and directed patients to examination rooms and verified insurance coverage and collected co-payments.
Cook
Dotties Child Care
09.2021 - 08.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Unit Secretary/Nursing Assistant
Community Hospital
05.2017 - 04.2021
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Lunchroom Aide
Tallassee City Schools
01.2017 - 05.2017
- Contributed to menu planning, incorporating diverse options to accommodate various cultural backgrounds and tastes of students.
- Collaborated with school staff to create allergy-aware menus, safeguarding student health and wellbeing.
- Facilitated smooth meal service by efficiently distributing food to students in a timely manner.
- Supported school events such as parent-teacher conferences or open houses by assisting with food service and presenting a welcoming presence.
- Enhanced cleanliness and hygiene in the lunchroom by implementing proper sanitation procedures.
Education
High School Diploma -
Elmore County High School
Eclectic, AL05-1982
Skills
- Reliability
- GPS navigation mastery
- Attention to detail focus
- Billing processes
- Cooking
- Incoming call reception
- Patient feeding
- Child supervision
- Customer engagement
- Strong work ethic
Timeline
Patient Care Representative
Ivy Creek Healthcare
12.2023 - 04.2024
Store Associate
Dollar General
07.2023 - 12.2024
Cook
Dotties Child Care
09.2021 - 08.2023
Retail Associate/Commercial Driver
Auto Zone
12.2019 - Current
Unit Secretary/Nursing Assistant
Community Hospital
05.2017 - 04.2021
Lunchroom Aide
Tallassee City Schools
01.2017 - 05.2017
High School Diploma -
Elmore County High School
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