Cheri Meidlinger
St. George
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer service and cash handling. Recognized for enhancing the self-checkout experience, training new staff, and maintaining operational efficiency. Known for reliability and attention to detail, consistently delivering exceptional service while managing multiple tasks in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Self Checkout Host
Walmart
09.2018 - 01.2023
- Assisted customers with self-checkout processes to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to ensure safety and efficiency.
- Resolved customer inquiries and technical issues to promote satisfaction and streamline operations.
- Monitored self-checkout machines for proper functionality, reporting malfunctions as needed.
- Guided customers on scanning items and processing payments for seamless transactions.
- Collaborated with team members to support overall store operations during peak hours.
- Trained new staff on self-checkout procedures to facilitate effective onboarding process.
- Adapted quickly to changing environments, demonstrating flexibility in various operational tasks.
- Engaged with customers and offered assistance upon entry into store.
- Assisted customers with self-checkout machine operations.
- Handled escalated customer issues professionally, working diligently to find solutions that satisfied both parties involved.
- Maintained a secure shopping environment with vigilant monitoring of self-checkout area and prompt intervention in case of theft attempts.
- Educated shoppers on using the self-checkout system, facilitating quicker transactions and increased adoption rates among customers.
- Enhanced customer satisfaction by efficiently handling self-checkout transactions and addressing concerns promptly.
- Assisted customers with technical issues, ensuring smooth operation of the self-checkout machines and timely resolution of problems.
- Described products and services in detail to answer customer questions.
- Coordinated with cashiers to ensure seamless transitions between traditional checkout lanes and self-checkout stations during peak hours.
- Reduced wait times for customers by effectively managing multiple self-checkout stations simultaneously.
- Assisted in loss prevention efforts by observing customer behavior and reporting suspicious activities to store management or security personnel when needed.
- Provided exceptional customer service, answering questions about products and guiding customers through the self-checkout process.
- Promoted a positive shopping experience, engaging with customers while they used the self-checkout machines to build rapport and offer assistance as needed.
- Implemented loss prevention measures by identifying high-risk items in the self-check-out area and alerting security personnel when necessary.
- Collaborated with store management to continuously improve processes and streamline checkout procedures for better customer experience.
- Resolved payment discrepancies swiftly, ensuring accurate transaction processing while maintaining a high level of customer satisfaction.
- Trained new employees on proper usage of the self-checkout system, promoting consistent performance standards across the team members.
- Contributed to store cleanliness by routinely organizing merchandise around the self-checkout area and removing discarded items promptly.
- Acted as a liaison between customers and store staff, facilitating communication to ensure all parties were informed about ongoing issues or updates regarding self-checkout machines.
- Supported sales initiatives by informing customers about current promotions or discounts available while using the self-checkout system.
- Maintained awareness of product locations to assist customers in finding requested items.
- Participated in regular team meetings to discuss best practices, identify areas for improvement, and share feedback on the overall effectiveness of the self-checkout process.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
Lunch Cook
Washington County School District
09.2017 - 03.2019
- Prepared nutritious meals for students following established dietary guidelines and safety protocols.
- Managed daily kitchen operations to ensure timely meal service during lunch hours.
- Collaborated with staff to plan and develop weekly menu options based on seasonal ingredients.
- Trained new kitchen staff on food preparation techniques and equipment usage for efficiency.
- Maintained cleanliness and organization of kitchen areas, adhering to health regulations and standards.
- Expedited service times with expert multitasking and effective communication within the kitchen team.
- Maintained a positive attitude under pressure, leading to high levels of productivity during busy lunch hours.
- Reduced food waste significantly through proper portion control and careful inventory management.
- Provided exceptional service through attention to detail when plating dishes, ensuring each meal was visually enticing before leaving the kitchen area.
- Increased kitchen efficiency by effectively managing food preparation tasks and maintaining a clean workspace.
- Boosted team morale by fostering an inclusive atmosphere within the kitchen environment, promoting open communication and collaboration.
- Minimized cross-contamination risks by diligently following proper sanitation procedures for all cooking surfaces and utensils.
- Implemented strict food safety standards, reducing incidents of foodborne illnesses in the establishment.
- Worked closely with kitchen management to optimize workflow processes, resulting in a smoother lunch service experience for customers.
- Assisted in training new kitchen staff members, promoting a strong work ethic and adherence to best practices.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Lunch Cook
Nero School District
09.2009 - 05.2015
- Monitored inventory levels, placing orders for supplies to ensure consistent meal preparation.
- Implemented waste reduction strategies in food preparation processes to enhance sustainability efforts.
- Coordinated with nutritionists to accommodate special dietary needs of students effectively.
- Streamlined prep processes with efficient organization skills, resulting in faster turnaround times for customer orders during peak periods.
Premium Auditor
U.S. Reports
01.2002 - 04.2009
- Conducted comprehensive audits to assess risk exposure and compliance with industry standards.
- Evaluated financial records and documentation for accuracy and completeness during audits.
- Collaborated with clients to identify discrepancies and recommend corrective actions.
- Developed detailed audit reports outlining findings, recommendations, and areas for improvement.
- Improved client satisfaction by delivering timely and accurate audit reports, addressing inquiries, and providing clear recommendations.
- Demonstrated strong organizational skills by effectively managing time and resources to meet strict deadlines for multiple audits simultaneously.
- Collaborated with team members to ensure consistent methodologies and quality in premium audit services.
- Streamlined the auditing process by implementing efficient procedures and utilizing advanced software tools.
Education
Religion
Moorpark College
Moorpark, CAHigh School Diploma -
Trevor G Brown
Phoenix, AZ06-1979
Skills
- Patience and empathy
- Reliability and punctuality
- Cash handling expertise
- POS system
- Customer service
- Teamwork and collaboration
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Multitasking
Timeline
Self Checkout Host
Walmart
09.2018 - 01.2023
Lunch Cook
Washington County School District
09.2017 - 03.2019
Lunch Cook
Nero School District
09.2009 - 05.2015
Premium Auditor
U.S. Reports
01.2002 - 04.2009
Religion
Moorpark College
High School Diploma -
Trevor G Brown