Cheri Meyer
Pittsburg,KS
Summary
Dynamic General Manager with a proven track record at Casey's General, excelling in operations management and team leadership. Enhanced profitability through strategic data analysis and effective inventory control. Recognized for exceptional problem resolution and fostering strong vendor relationships, driving continuous improvement and operational excellence.
Overview
29
29
years of professional experience
Work History
General Manager
Casey's General
07.2022 - Current
- Oversaw daily operations to ensure efficient workflow and high standards of customer service.
- Developed and implemented training programs for staff, enhancing team performance and engagement.
- Analyzed sales data to identify trends, driving strategic decisions that improved profitability.
- Managed inventory control processes, reducing waste and optimizing stock levels across locations.
- Established performance metrics for staff evaluation, fostering accountability and continuous improvement.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Deli Manager
WheatonMarket
11.2019 - 02.2021
- Supervised daily deli operations to ensure compliance with health and safety standards.
- Trained and mentored staff on product knowledge and customer service techniques.
- Managed inventory levels to optimize stock availability and reduce waste.
- Developed promotional displays to enhance product visibility and increase sales.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Collaborated with suppliers to negotiate pricing and maintain quality standards for products.
Shift Lead
Schreiber
06.2018 - 09.2019
- Supervised team operations to ensure adherence to safety and quality standards.
- Coordinated shift scheduling to optimize staff coverage and meet operational demands.
- Trained new employees on procedures, tools, and workflow best practices.
- Implemented process improvements that enhanced efficiency and reduced downtime.
Production Supervisor
Georges Poultry
05.2009 - 11.2018
- Oversaw daily production operations to ensure efficiency and compliance with safety standards.
- Trained and mentored staff on best practices and operational procedures to enhance productivity.
- Implemented process improvements resulting in reduced downtime and increased output quality.
- Coordinated inventory management, ensuring optimal stock levels for uninterrupted production schedules.
- Managed equipment maintenance schedules to minimize disruptions and maintain production continuity.
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Managed team of 30 production associates, overseeing productive production processes and meeting all deadlines.
Food and Beverage Manager
Riverboat Hotel and Casino
01.1997 - 04.1999
- Oversaw daily operations of food and beverage departments, ensuring exceptional guest experiences.
- Developed and implemented cost control measures to optimize profitability across multiple outlets.
- Trained and mentored staff on service standards, enhancing team performance and efficiency.
- Collaborated with culinary teams to design innovative menus, reflecting seasonal trends and customer preferences.
- Ensured compliance with health and safety regulations, maintaining high standards for food handling practices.
- Resolved customer complaints involving food or beverage quality and service.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
Education
No Degree - Business Administration And Management
Crowder College
Neosho, MO05-2016
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Team leadership
- Inventory control
- Customer relations
- Staff supervision
- Administrative skills
- P&L management
- Labor cost controls
- Vendor relationships
- Performance evaluations
- Workflow planning
- Data review
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
Timeline
General Manager
Casey's General
07.2022 - Current
Deli Manager
WheatonMarket
11.2019 - 02.2021
Shift Lead
Schreiber
06.2018 - 09.2019
Production Supervisor
Georges Poultry
05.2009 - 11.2018
Food and Beverage Manager
Riverboat Hotel and Casino
01.1997 - 04.1999
No Degree - Business Administration And Management
Crowder College
Awards In Controllable Profit and Top Matrix
I have been given several awards for being a top performer in my company.