Summary
Overview
Work History
Education
Skills
Certification
INTERPERSONAL
Languages
Timeline
Generic

Cheri Miranda

Port Saint Lucie,Florida

Summary

Professional food service worker with hands-on experience in deli operations, including food preparation, customer service, and inventory management. Known for strong focus on teamwork and achieving results, reliable with flexibility to adapt to changing needs. Skilled in slicing meats and cheeses, maintaining cleanliness, and providing exceptional customer interactions. Positive attitude and ability to thrive in fast-paced environments ensure effective collaboration and satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Deli Clerk

Publix Grocery Store
03.2024 - 03.2025
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
  • Offered product samples to customers, generating additional sales through taste-testing.

Manager

Mitchel Provisions, Inc.
05.2021 - 05.2023
  • Trained and educated deli staff across 16 Publix locations on Boar’s Head products, brand standards, and customer service excellence.
  • Recruited and onboarded potential new employees, ensuring alignment with brand values and service expectations.
  • Supervised and supported in-store demo teams, ensuring proper training, scheduling, and high-quality customer engagement.
  • Maintained compliance with food safety and handling regulations, while upholding Boar’s Head’s premium quality standards.
  • Managed inventory responsibilities including stock rotation, back stock organization, and maintaining accurate 10-day sheets.
  • Assisted with ordering and replenishment to ensure optimal product availability and freshness.
  • Adapted to various additional responsibilities as needed to support store performance and brand integrity.

Store Manager

Sublicious
10.2019 - 02.2023
  • Manage 10 employees in regards of menu, customer service, inventory and orders.
  • Establish payroll for all employees in the company using Payroll Plus.
  • Maintain and Establish relationship with vendors to keep inventory and supplies up to date.
  • Build schedules to minimize overlays and maximize productivity.
  • Operate and provide maintenance if needed to all cooking appliances.
  • Enforce and provide Covid-19 recommendations to owner, employees, and customers.
  • Poses Serve Safe Certificate.
  • Make deposits and keep cash register with the appropriate amount for daily handling.
  • Handle health inspections and corrections for year certification of the store.
  • Establish social media and email marketing efforts for the company.
  • Keep machines up to code and regular maintenance schedules for yearly repairs.

Store Manager

Dairy Queen
10.2018 - 09.2019
  • Model excellent customer to my employees to guarantee maximum customer satisfaction
  • Research and conduct marketing strategies to increase weekly sales figures.
  • Train and supervise 6 staff members in the use of dairy equipment to perform daily task
  • Build and modify schedules to ensure adequate shifts around the hours of operation.
  • Coordinate staff rotation with near Dairy Queen stores in case of missing employees.
  • Keep inventory up-to-date to minimize spoiled products and reduce cost
  • Maintain vendor relationship and place orders on a weekly basis
  • Perform maintenance on heavy duty dairy products to guarantee zero down time on production.

Assistant Manager

Monster Mini Golf
06.2017 - 09.2018
  • Provide Customer service and manage parties over 30 people
  • Increased sales by 20% for 3 consecutive months by Up-selling party packages during the summer months.
  • Trained new employees and managed 8 employees at any given time
  • Performed inventory task and handle vendor accounts on a weekly basis
  • In charge of invoice payments and bank deposits for the store
  • Hosted and conducted entertainment skits for children parties.

Property/Store Manager

Pete's Properties
01.2015 - 05.2017
  • Advertise and fill vacancies to keep rental at optimal capacity
  • Process and follow up with applicants to keep timely payments and collections
  • Promote and show properties to prospect tenants
  • Interview, qualify and place tenants in the rental property
  • Keep up to date financial records
  • Investigate and resolve resident complaints in a timely manner
  • Enforce occupancy policies and procedures around the rental property
  • Maintain timely communication with residents and tenants
  • Monitor and complete maintenance and repairs timely and cost effectively
  • Keep customer records up to date
  • Hire and train new employees in daily tasks
  • Build the schedule of all employees
  • Organize and distribute payroll

Education

Some College (No Degree) - Business Administration

Broward Community College
Davie, FL

Skills

  • Detail oriented, Persistent, analytic thinker and problem solver, multitasker, work great under pressure and in a team environment
  • Cash handling proficiency
  • Communication skills
  • Leadership
  • Organizational skills
  • Data entry
  • Payroll
  • Microsoft Office
  • Strong work ethic
  • Honesty and integrity
  • POS system operation

Certification

  • Driver's License
  • 2021-01 to 2029-01

INTERPERSONAL

SKILLS Detail oriented, persistent, analytic thinker and problem solver, multitasker, work great under pressure and in a team environment

Languages

English
Native or Bilingual

Timeline

Deli Clerk

Publix Grocery Store
03.2024 - 03.2025

Manager

Mitchel Provisions, Inc.
05.2021 - 05.2023

Store Manager

Sublicious
10.2019 - 02.2023

Store Manager

Dairy Queen
10.2018 - 09.2019

Assistant Manager

Monster Mini Golf
06.2017 - 09.2018

Property/Store Manager

Pete's Properties
01.2015 - 05.2017

Some College (No Degree) - Business Administration

Broward Community College

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