Cheri Schuman
Gainesville,GA
Summary
Administrative Coordinator with over a decade of experience in project coordination and volunteer management, specializing in community engagement and proficient in communication, leadership, and data management platforms, driving operational efficiency, and outreach success. Passionate about enhancing client services and expanding community impact through innovative strategies. Talented professional proven successful in leading administrative team members in high-volume settings. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Case Coordinator/Office Manager
Haim ABA
Cumming, GA
06.2024 - 10.2024
- Participated in weekly team meetings to share updates about current cases.
- Accurately documented each activity for each patient in specified databases.
- Implemented and evaluated staff, volunteer or training programs.
- Acted as an advocate for clients during meetings with other professionals or agencies.
- Responded promptly to emergency situations involving clients when necessary.
- Recruited, interviewed, and hired volunteers and staff.
- Consulted with staff on resolution of complex service issues.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Conducted regular home visits with clients to assess progress and provide support.
- Directed activities of professional and technical staff members and volunteers.
- Determined organizational policies regarding program eligibility, requirements and benefits.
- Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
- Collaborated with clients, providers and staff to discuss case progress and options.
Meals on Wheels Project Marketing Manager & Volunteer Coordinator
Dawson County Senior Services
Dawsonville, GA
12.2019 - 06.2024
- Managed Meals on Wheels program, coordinating volunteers and optimizing delivery routes
- Increased meal recipients by expanding outreach efforts by marketing the product in and around the county
- Led Meals on Wheels program, optimizing delivery routes and expanding volunteer base, resulting in increased meal distribution and improved community impact
- Also marketed product by using community outreach
- Managed clinical cases, improving patient care and operational efficiency
- Optimized office functions using data-driven strategies for measurable results
- Enhanced product marketing through social media outreach and research
- Managing of social media output
- Ordering Meals on Wheels food and kitchen supplies
- Ensuring compliance with Health Department regulations
- Conducting client assessments and intakes
- Coordinating Meals on Wheels packing and delivery
- Organizing activities for congregate clients
- Training and managing volunteers
- Collaborating with community partners for events
- Assisting in social media marketing efforts
- Data management using various platforms
Meals on Wheels Project Marketing Manager & Volunteer Coordinator
Forsyth County Senior Services
Cumming, GA
06.2014 - 12.2019
- Coordinated and managed the Meals on Wheels program, ensuring timely delivery of meals to recipients.
- Conducted comprehensive in-home assessments for all new clients to ensure tailored service delivery.
- Maintained comprehensive county route delivery sheets to ensure efficient distribution.
- Supervised employees and volunteers to ensure efficient project execution.
Education
MANAGER CERTIFICATION -
Serve Safe
08.2028
BACHELORS - HEALTH SCIENCES
University of North Georgia
Gainesville, Ga01.2025
Skills
- Microsoft Excel
- Microsoft Word
- Publisher
- PowerPoint
- Outlook
- Well Sky
- My Senior Center
- Geriatrics
- Client Intake
- Leadership
- Problem Solving
- Coordination
- Teamwork
- Communication
- Critical Thinking
- Community Outreach
- Data Analysis
- Event Planning
- Program Development
- Social Media Strategy
- Volunteer Management
- Marketing
- Excellent communication
- Administrative leadership
- Case documentation
- State regulatory compliance
- Interviewing skills
- Active listening strengths
- Cross-functional communication
Certification
Manager Certification, 08/01/23, 08/01/28, Serve Safe
References
- Maycee Moore, Haim ABA, mmoore2436@haimaba.com, 6784636750
- Megan Cloud, Haim ABA, crmoore55130@gmail.com, 6784850876
- Cindy Ledoworski, Dawson County, 4046174161
Roles And Responsibilities
- Overseeing kitchen operations and managing staff
- Managed Meals on Wheels program, coordinating volunteers and optimizing delivery routes. Increased meal recipients by expanding outreach efforts by marketing the product in and around the county.
- Led Meals on Wheels program, optimizing delivery routes and expanding volunteer base, resulting in increased meal distribution and improved community impact. Also marketed product by using community outreach.
- Managed clinical cases, improving patient care and operational efficiency.
- Optimized office functions using data-driven strategies for measurable results.
- Enhanced product marketing through social media outreach and research.
- Managing of social media output
- Ordering Meals on Wheels food and kitchen supplies
- Ensuring compliance with Health Department regulations
- Conducting client assessments and intakes
- Coordinating Meals on Wheels packing and delivery
- Organizing activities for congregate clients
- Training and managing volunteers
- Collaborating with community partners for events
- Assisting in social media marketing efforts
- Data management using various platforms
Leadership Experience
- Successfully manage kitchen and Meal on Wheels staff and volunteers
- Receive excellent evaluations from supervisor
- Member of Meals on Wheels of Georgia
Timeline
Clinical Case Coordinator/Office Manager
Haim ABA
06.2024 - 10.2024
Meals on Wheels Project Marketing Manager & Volunteer Coordinator
Dawson County Senior Services
12.2019 - 06.2024
Meals on Wheels Project Marketing Manager & Volunteer Coordinator
Forsyth County Senior Services
06.2014 - 12.2019
MANAGER CERTIFICATION -
Serve Safe
BACHELORS - HEALTH SCIENCES
University of North Georgia
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