CHERI SWANKOWSKI
Methuen,MA
Summary
Motivated professional with a strong work ethic and a track record of success in enhancing office productivity and employee motivation. Experienced in adapting to different processes and driving company objectives. Demonstrated ability to contribute combined knowledge and skills to enhance business performance. Passionate about growth and efficiency to meet company needs and increase value.
Overview
33
33
years of professional experience
Work History
SR Administrative Services Manager
Orion Health Inc.
10.2023 - 11.2024
- Managed team of office administrators across North America.
- Overseen daily operations and activities in the office.
- Oversaw regional receivables management in North America.
- Compiled and approved expense reports for business operations.
- Cultivated and strengthened strong client connections.
- Oversee administrative duties for senior executives.
- Managed employee Wellness Program
- Ensured smooth operations of meetings and travel logistics.
- Organized various aspects of event planning for conferences.
- Coordinated multiple office construction projects.
- Coordinated all property management activities for Boston Office
- Cultivate and sustain vendor relationships.
- Ensured confidentiality in handling sensitive HR issues
Administrative Services Manager/Manager of Operations
Orion Health Inc.
10.2008 - 10.2023
- Managed team of office administrators across North America.
- Overseen daily operations and activities in the office.
- Oversaw regional receivables management in North America.
- Compiled and approved expense reports for business operations.
- Cultivated and strengthened strong client connections.
- Oversee administrative duties for senior executives.
- Managed employee Wellness Program
- Ensured smooth operations of meetings and travel logistics.
- Organized various aspects of event planning for conferences.
- Coordinated multiple office construction projects.
- Coordinated all property management activities for Boston Office and Corporate Apartment.
- Cultivate and sustain vendor relationships.
- Negotiated preferred hotel contracts effectively.
- Ensured confidentiality in handling sensitive HR issues.
- Oversaw global resource distribution.
Business Operations Manager
Harborside Healthcare Corporate Office
10.2006 - 03.2008
- Oversaw operations for Corporate Healthcare Headquarters staffing 90 employees.
- Supported Director of Telecommunications in resolving maintenance concerns.
- Facilitated smooth operations by supporting the Director of Administration.
- Oversaw vendor accounts and relationships.
- Organized and executed office events, parties, and service activities.
- Scheduled and organized meetings.
- Supervised mailroom operations.
- Reviewed and approved expense reports.
- Managed invoice and purchase order processing.
- Ensured accurate maintenance of account records.
- Covered reception responsibilities as required.
- Coordinated setup of new office space.
Office Manager
Specialized Turning
03.2005 - 02.2006
- Oversaw all account activities and payroll processing through QuickBooks.
- Reconciled bank statements.
- Handled daily banking operations.
- Processed and handled purchase orders.
- Ordered necessary tooling equipment and supplies.
- Managed AS9100 document control processes.
- Managed file storage systems efficiently.
- Managed document scanning operations using Laserfiche System.
- Managed comprehensive human resource functions.
Accounting Assistant
Grava Chrysler Jeep
07.2004 - 03.2005
- Oversaw accounts payable processes.
- Balanced bank statements to maintain correct accounting balances.
- Implemented accounting protocols through Reynolds and Reynolds System.
- Monitored inventory levels.
- Calculates revenue-based bonuses.
- Managed customer service contracts effectively.
- Handled general office responsibilities.
- Provided direct customer service support.
Licensed Cosmetologist/Salon Manager
Joyce’s Unisex Salon
09.1991 - 07.2004
- Skilled in various hair styling techniques.
- Ensured precise cash draw reconciliation.
- Managed financial records effectively.
- Scheduled appointments and managed salon opening and closing.
- Resolved client concerns promptly.
Education
Occupational Education -
UMASS
Boston, MA06.1996
Cosmetology/ Salon Management - Licensed
Beauty Creators Academy
Everett, MA05.1989
Diploma -
Pope John XX III High School
06.1988
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Policies and procedures implementation
- Employee relations and conflict resolution
- MS Office
- Invoice, AR and AP Processing
- Event Planning
References
Furnished upon request
Timeline
SR Administrative Services Manager
Orion Health Inc.
10.2023 - 11.2024
Administrative Services Manager/Manager of Operations
Orion Health Inc.
10.2008 - 10.2023
Business Operations Manager
Harborside Healthcare Corporate Office
10.2006 - 03.2008
Office Manager
Specialized Turning
03.2005 - 02.2006
Accounting Assistant
Grava Chrysler Jeep
07.2004 - 03.2005
Licensed Cosmetologist/Salon Manager
Joyce’s Unisex Salon
09.1991 - 07.2004
Cosmetology/ Salon Management - Licensed
Beauty Creators Academy
Diploma -
Pope John XX III High School
Occupational Education -
UMASS
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