Summary
Overview
Work History
Education
Skills
Able to use effectively Word and Excel
Additional Information
Timeline
Generic

Cheri Ward

Summary

Efficient Accounts Receivable Specialist offering 10 years of experience in accounts receivable functions. Excellent knowledge of collection and claims procedures with strong communication skills utilized in resolving customer queries. Skilled in accurately preparing weekly and monthly reports within tight deadlines.

Overview

15
15
years of professional experience

Work History

Accounts Receivable and Collections

Quadax
06.2019 - 09.2023
  • Responded to inbound inquiries regarding accounts and payments.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Developed and maintained positive relationships with clients to maximize collections.
  • Monitored accounts to verify compliance with payment terms and schedules.

Accounts Receivable Clerk

Fresenius Medical
03.2009 - 07.2019
  • Responded to inbound inquiries regarding accounts and payments.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.

Receptionist

H And R Block
12.2018 - 04.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Education

No Degree - Accounting

Tri-C Community College
Parma, Ohio

High School Diploma -

North Royalton High School
North Royalton, OH
06.1965

Skills

  • Cash Application
  • Accurate Payment Posting
  • Payment Management
  • Credit and Collections
  • Investigative Research
  • Month-End Closing Procedures
  • Claims Processing
  • Customer Service Support

Able to use effectively Word and Excel

I am able to create charts and word documents

Additional Information

I am able to use Word and Excel.

I have worked in customer service in some role my whole life.

I have good phone skills and able to have great rapport with clients and fellow workers.

Timeline

Accounts Receivable and Collections

Quadax
06.2019 - 09.2023

Receptionist

H And R Block
12.2018 - 04.2019

Accounts Receivable Clerk

Fresenius Medical
03.2009 - 07.2019

No Degree - Accounting

Tri-C Community College

High School Diploma -

North Royalton High School

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Cheri Ward