Cheri West
Albany
Summary
Experienced Restaurant Owner with extensive experience in all aspects of running successful restaurants. Good verbal and written communication, conflict management and organizational abilities. Driven individual with proven history of maximizing productivity and revenue.
Overview
28
28
years of professional experience
Work History
Head of Accounting /Director of Human Resources
T Five Services, Inc.
Delmar
12.2018 - Current
- Oversaw accounts payable activities including vendor payment processing and reconciliation of vendor statements.
- Monitored accounts receivable aging and cash flow forecasts to ensure timely collection of payments from customers.
- Prepared P&L reports and financial statements for review by management.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Analyzed actual financial results to budget, preparing variance reporting to functional groups.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Assisted in developing departmental goals, objectives, policies and procedures.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Optimized employee satisfaction and productivity by developing employee incentive programs.
Restaurant General Manager to Owner-Operator
Riverfront Bar & Grill, Inc.
Albany
05.1997 - 09.2018
- General Manager - May 1997 to September 2008
- Owner-Operator - May 2009 to September 2018
- Monitored daily operations including customer service delivery, kitchen production levels, cash handling procedures.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Reviewed financial statements and analyzed sales data to identify trends and develop new business opportunities.
- Maintained accurate records of inventory levels and sales transactions.
- Created budgets for food costs, staffing needs, overhead expenses, and capital investments.
- Developed relationships with suppliers in order to secure discounts on bulk orders of ingredients or supplies.
- Developed successful marketing plans to increase sales and profits while managing costs.
- Identified areas of improvement in restaurant operations, staff training, menu development, pricing, and inventory management.
- Implemented cost-reduction initiatives to improve profitability.
- Optimized profits by controlling food, beverage and labor costs.
- Trained staff, facilitated staff meetings and spearheaded menu development.
- Provided leadership, insight and mentoring to all employees.
- Managed payroll activities including processing time sheets and tracking employee hours worked.
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Resolved customer complaints in a timely manner while maintaining high standards of hospitality.
Restaurant / Bar Owner Operator
The Park View Pub, Inc.
Albany
01.2012 - 01.2018
- Refer to Experience with the Riverfront Bar & Grill, Inc.
Education
Business / Accounting
The College of Saint Rose
Albany, NYBusiness Management
Hudson Valley Community College
Troy, NYTimeline
Head of Accounting /Director of Human Resources
T Five Services, Inc.
12.2018 - Current
Restaurant / Bar Owner Operator
The Park View Pub, Inc.
01.2012 - 01.2018
Restaurant General Manager to Owner-Operator
Riverfront Bar & Grill, Inc.
05.1997 - 09.2018
Business / Accounting
The College of Saint Rose
Business Management
Hudson Valley Community College
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