Thomas Cherian
Bergenfield,NJ
Summary
Seeking a position as an Audio visual with an institution which will utilize my experience to enhance professional development while contributing to organizational growth.
Overview
26
26
years of professional experience
1
1
Certification
Work History
AV Lead/Technician
Haleon
Warren County
07.2022 - Current
- As an AV technician, install, operate and maintain the av equipment's in the conference rooms
- Delivered set up and run sound mixing for large meetings
- Working with Cisco, Crestron, Polycom’s, Jabra Zoom, Microsoft Teams, Web-ex conferencing solutions, including install , commissioning and maintenance
- Tested and integrated new cabling to avoid dongles Integrated professional audio/video systems and provided technical assistance to resolve issues Ran town hall meetings Support USLT Meetings Delivered videoconference support through troubleshooting and testing Support meeting with PPT Presentations Researched new technology, equipment for the company
- Identified, isolated and repaired computer and video conferencing equipment showing wear and tear as well as performing preventative maintenance routines
- Meet and greet of clients and evaluated end user audio-visual needs and expectations
- Coordinated repair of equipment with outside vendors and electricians
- Researched and purchased or leased equipment best suited for client needs
- Managed daily scheduling of conference rooms via EMS and tracked equipment inventory
- Ensured frequent touch points with client to validate satisfaction in every area of the Audio-Visual experience
- Performed the installation, operation, troubleshooting, and repair of all audio/visual equipment
- Set up Conference Rooms with audio visual needs, such as Front & Rear projectors, various type of microphones, Audio mixers, Video Cameras, Polycom, DVD/VCR players, Televisions
- Supplied appropriate cabling (VGA, RGBHV, MINIS) to Floor Boxes, using Crestron Remote System
- Secure and kept all of the audio-visual equipment organized and well maintained.
EVENT MANAGER/PLANNER
Event Catz LLC
Hillside, NY
05.2009 - Current
- Creative and energetic event Operations Manager offering ten years’ experience working in fast-paced environments where professional organizational skills are required to handle staff, customers, vendors, contractors, budgeting and financial aspects of special events
- Responsible for planning and executing various events
- Discuss and assist customer specific requirements and expectations
- Facilitate communication with professionals, including venue management, stand designers, caterers, contractors and equipment rentals to ensure efficient running of an event
- Train new and existing staff prior to the event to ensure that all operations are executed smoothly
- Work closely with various vendors
- Well trained with mixing light and sound as needed
- Responsible for creating quotes for customers
- Experience in planning job fairs, corporate meetings, weddings.
AV Technician
Sodexo for GlaxoSmithKline
Warren County
03.2016 - 01.2022
- As an AV technician, install, operate and maintain the av equipment's in the conference rooms
- Delivered set up and run sound mixing for large meetings
- Working with Cisco, Crestron, Polycom’s, Jabra Zoom, Microsoft Teams, Web-ex conferencing solutions, including install ,commissioning and maintenance
- Integrated professional audio/video systems and provided technical assistance to resolve issues Ran town hall meetings Support USLT Meetings Delivered videoconference support through troubleshooting and testing Support meeting with PPT Presentations Researched new technology, equipment for the company
- Identified, isolated and repaired computer and video conferencing equipment showing wear and tear as well as performing preventative maintenance routines
- Meet and greet of clients and evaluated end user audio-visual needs and expectations
- Coordinated repair of equipment with outside vendors and electricians
- Researched and purchased or leased equipment best suited for client needs
- Managed daily scheduling of conference rooms via EMS and tracked equipment inventory
- Ensured frequent touch points with client to validate satisfaction in every area of the Audio-Visual experience
- Performed the installation, operation, troubleshooting, and repair of all audio/visual equipment
- Set up Conference Rooms with audio visual needs, such as Front & Rear projectors, various type of microphones, Audio mixers, Video Cameras, Polycom, DVD/VCR players, Televisions
- Supplied appropriate cabling (VGA, RGBHV, MINIS) to Floor Boxes, using Crestron Remote System
- Secure and kept all of the audio-visual equipment organized and well maintained.
Branch Service Manager
Oradell, NJ
05.2011 - 09.2014
- Responsible for creating a strong sales and service culture
- Foster an environment of cohesion amongst staff to achieve branch goals
- Direct branch business development through in branch sales, telemarketing, branch campaigns, outside calls, etc
- Reconcile all bank documents daily to ensure accuracy
- Responsible for completing all required reports
- Create a warm, welcoming and friendly customer focused branch environment
- Assist customers in opening new accounts and meet all their banking needs
- Make decisions for the check verifications and fraud link emails
- Ensure expansion of customer relationships through branch cross selling activities
- Initiate and close residential mortgage loans and home equity loans.
Customer Service Rep
Event Catz LLC
Park, NJ, US
05.2007 - 05.2011
- Assisted customers with all their banking transactions
- Referred more new accounts
- Trained and assisted new hires.
Department Manager
MARSHALLS RETAIL
Paramus, NJ
04.1998 - 05.2004
- Resolved all customer issues
- Assisted with smooth running of the store
- Prescreened potential applicants and train all new cashiers
- Responsible for writing efficient schedules
- Counted and distributed cash to cashiers as needed.
Education
BA in Literature -
Marthoma College
Computer Science (Some College) -
New Jersey Institute of Technology
Diploma in Computer Application and Management -
COMPRO COMPUTER INSTITUTE
OSHA Certification -
Skills
- Audio Visual
- DSP Proficiency
- Polycom
- Knowledge of Control systems
- Service Now
- Great Knowledge of Audio Video Conferencing Solutions
- EMS Meeting System
- Equipment Repair
- Appspace
- Network Support
- Bright sign
- Cabling
- Events Management
- Customer Service
- Troubleshooting
- Time Management
Certification
Driver's License
Additional Information
SKILLS: Committed to peak performance, optimal processes and organizational profitability Excellent people manager: Persuader, influencer, leader, negotiator and delegator. Team work: Effectively communicates to delegate responsibilities using interpersonal skills Accuracy and punctuality: Precise with details and facts.
Personal Information
Willing To Relocate: Anywhere
Timeline
AV Lead/Technician
Haleon
07.2022 - Current
AV Technician
Sodexo for GlaxoSmithKline
03.2016 - 01.2022
Branch Service Manager
05.2011 - 09.2014
EVENT MANAGER/PLANNER
Event Catz LLC
05.2009 - Current
Customer Service Rep
Event Catz LLC
05.2007 - 05.2011
Department Manager
MARSHALLS RETAIL
04.1998 - 05.2004
BA in Literature -
Marthoma College
Computer Science (Some College) -
New Jersey Institute of Technology
Diploma in Computer Application and Management -
COMPRO COMPUTER INSTITUTE
OSHA Certification -
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