Cherice De Rego
Kula,HI
Summary
Experienced Customer-oriented Housekeeping Room Attendant with a proven ability to coordinate multiple tasks in fast-paced settings. Strong communication skills enable effective interaction with individuals at all levels of a company. Demonstrated work ethic and commitment to achieving results guarantee consistent delivery of high-quality service.
Overview
13
13
years of professional experience
Work History
Housekeeping Room Attendant
Coraltree Residence Collection
01.2024 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
- Responded to requests from patrons for linens and toiletries.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
Substitute Teacher
Kalama Intermediate School
03.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
Housekeeping Attendant
Royal Kahana
09.2019 - 08.2023
- Cleaned bathrooms, including toilets, tubs, showers and sinks
- Changed bed linens and towels, tidied up rooms
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces
- Scrubbed kitchen appliances, countertops and fixtures
- Waxed and polished wood furnishings to restore faded appearance
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests
- Vacuumed floors and dusted furniture to maintain organized, professional appearance
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas
- Sanitized and cleaned sinks, mirrors, toilets and showers
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash
- Disinfected telephones, light switches and other frequently touched objects
- Returned rooms to occupant-ready status to satisfy future guests
Housekeeping Attendant
Maui Eldorado Kaanapali
01.2021 - 07.2022
ReStore Manager
Habitat for Humanity
08.2012 - 05.2021
- Manage daily operation in store and warehouse
- Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
- Planned and optimized warehouse work processes to improve fulfillment system efficiency
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets
- Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules
- Project managed warehouse system updates to increase productivity and reduce errors
- Applied schedule, organizational and routing knowledge to enhance delivery planning
- Established and maintained good relations with customers, vendors and transport companies
- Planned stock quantities according to marketplace demand and sales forecasts
Education
High School - undefined
Silverado High School
Las Vegas, NV05.1997
Skills
- Customer Service
- Excellent Oral and Written Communication
- Complex Problem-Solving
- Teamwork
- Exceptional Communicator
- Hardworking
- Exceptional Time Management
- Customer-Oriented
Timeline
Housekeeping Room Attendant
Coraltree Residence Collection
01.2024 - Current
Substitute Teacher
Kalama Intermediate School
03.2023 - Current
Housekeeping Attendant
Maui Eldorado Kaanapali
01.2021 - 07.2022
Housekeeping Attendant
Royal Kahana
09.2019 - 08.2023
ReStore Manager
Habitat for Humanity
08.2012 - 05.2021
High School - undefined
Silverado High School
Similar Profiles
Robert Jones IIIRobert Jones III
Director of Food and Beverage at EnVue Autograph Collection/ Residence InnDirector of Food and Beverage at EnVue Autograph Collection/ Residence Inn
Brennan TunnellBrennan Tunnell
IT Manager at Coraltree Residences HawaiiIT Manager at Coraltree Residences Hawaii
Sergio Manuel Alcina PupoSergio Manuel Alcina Pupo
Cluster Chief Engineer at Meliá Hotels International, Melia Serengeti Lodge Member of Melia Collection, Ngorongoro Lodge Member of Melia CollectionCluster Chief Engineer at Meliá Hotels International, Melia Serengeti Lodge Member of Melia Collection, Ngorongoro Lodge Member of Melia Collection