Results-oriented professional with strong background in regional management, adept at driving growth and operational excellence. Proven track record in leading cross-functional teams and implementing strategic initiatives that align with organizational goals. Known for fostering collaborative environments and adapting to changing business needs, while emphasizing strategic planning and resource allocation.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Regional Director Operations
THE HOME DEPOT
01.2016 - 10.2024
Is the world's largest home improvement specialty retailer, and the fourth largest retailer in the United States with fiscal 2024 retail sales of $150B
Central Region – 102 Stores across 3 states (IL, IN & MO). $6B in annual sales
13 Direct Reports – 10 Multi Asset Protection Managers and 3 Territory Operations Managers
Indirectly manage 102 Assistant Store Operations Managers
Results driven leader, in performance which includes Shrink, Safety (OSHA & Lost Time), Continuous Improvement, and outstanding Customer Satisfaction
Creating solutions to improve our connection is a critical element in driving a safety culture, customer satisfaction, while managing operational profit, SOP adherence all with associate retention in mind
Strength – Results Driven, Instills Trust and Builds Effective Teams (Voice of the Associate score of 98%)
Director, Direct Fulfillment Delivery Operations
THE HOME DEPOT
01.2014 - 01.2016
Supply chain executive, strategic planning, financial planning, operational execution, continuous improvement and associate motivator of a 30-person team
Responsible for over 25 million in home deliveries
Accountable for transportation spend of $900M
This includes the annual bid process, selection, and performance management
Lead a project to develop a plan supporting a 45% increase in delivered sales within our appliance division, in support of the annual Red White & Blue and Black Friday events
Network design and performance of 200+ supply chain logistics partners in the US, Canada, and Mexico
Oversee the company’s private fleet, material handling, and specialized equipment
Consultant
NEW AGE TRANSPORTATION
01.2013 - 01.2014
Company Overview: Founded in 1989, New Age Transportation is a third-party logistics provider solving the needs of their client’s coast to coast
Worked directly for the Founder/CEO setting a 5-year strategy for growth, focused on improving warehouse efficiency, talent management and increasing sales opportunities
Vice President, Operations
DEUTSCHE POST DHL, EXEL DIRECT
01.2011 - 01.2013
Company Overview: The $250M home delivery division of Exel, owned by Deutsche Post DHL, world's leading logistics company
Exel Direct had 800 employees in the 50 U.S
Reported directly to President aimed at setting strategy for the organization, with P&L responsibility for $250M in revenue, 7 direct reports and 550 indirect reports
Oversaw 25 home delivery distribution facilities, 80 third party delivery agents, and state-of-the-art delivery service centers with 125 employees providing customer and client services, logistics, and transportation support for the national home delivery operation
Directed 5,500 network deliveries a day, in partnership with 200 independent contractors with 300+ trucks and achieved 99.6% on-time performance
Within 9 months, the East Coast regional operating margin doubled from 5% to 10%, by increasing stops per truck by 25% and warehouse handling productivity gains of 12%
Earned 2009 Sales VIP award by securing the division’s largest national transportation and home delivery contract, revenue valued at $40M annually
Ensured all 3rd party regulatory compliance measures were strictly adhered to, including US Department Transportation Federal Motor Carrier Safety Administration (FMCSA) requirements