Cherie Autry
Summary
Motivated business professional bringing 20+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
23
23
years of professional experience
Work History
Business Owner
Nickie's Cleaning
04.2004 - 10.2023
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained new employees on proper protocols and customer service standards.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Manager
FKG Oil Company
03.2001 - 02.2004
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
Education
Associate of Science - Business
University of Phoenix
St Louis, MOSkills
- Strategic Planning
- Financial Management
- Regulatory Compliance
- Quality Assurance
- Employee Training
- Business Development
- Contract Management
- Customer Service
- Staff Management
- Strategic Decision-Making
- Attention to Detail
- Customer Relations
Timeline
Business Owner
Nickie's Cleaning
04.2004 - 10.2023
Manager
FKG Oil Company
03.2001 - 02.2004
Associate of Science - Business
University of Phoenix
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