Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Proven ability to identify issues, provide clear and actionable solutions, resolve conflicts and motivate stakeholders from diverse backgrounds.
Overview
27
27
years of professional experience
Work History
Adjunct/ Associate Professor of Accounting
PALM BEACH STATE COLLEGE
08.2020 - Current
Instruct courses in Financial and Managerial Accounting, host office hours/training sessions
Use program analytics to identify subject deficiencies and develop additional training materials to remedy gaps in learning
Identify at-risk students and work with advisors to determine ways to reinvigorate students and reduce attrition
Collaborate with students to develop schedules and career paths that align with their interests.
Adjunct Instructor of Accounting and Internet Technology
NOVA SOUTHEASTERN UNIVERSITY
07.2001 - 08.2020
Instructed up to seven ground-based and online Accounting and Technology courses each term
Moderated orientation courses for all new online students each term
Collaborated with members of the Accounting Department to develop courses/programs that met the current needs of the workforce
This included implementing a Data Analytics tract
Worked with multiple departments to streamline processes, increase efficiency and improve flow of information to students and increase enrollment.
Operations/Student Services Manager
UNIVERSITY OF PHOENIX
08.2001 - 04.2003
Oversaw recruitment, scheduling and advising, financial aid, building operations and human resources functions for the Cypress Creek campus
Ensured the accurate and timely recording of registration, class attendance and grades for more than 1,500 students in order to comply with strict Federal requirements
Successfully resolved escalated issues related to academic and financial aid counseling, attendance entry, grade corrections, faculty issues and intra-student conflict
Collaborated with senior management to develop and track annual budget for the Operations department
Conducted monthly new student orientations and new employee training sessions.
Senior Account Manager/Editor
FIRST MARKETING COMPANY
03.2000 - 12.2000
Partnered with prestigious financial institutions, including Bank of America, SunTrust and GE Financial Services to write, edit and produce newsletters, brochures and website content
Managed 12-15 key accounts, totaling more than $1.2 million in business, to ensure they met stringent mailing and billing deadlines
Identified opportunities for account growth within the current portfolio
Supervised layout of marketing materials, communicated customer input to artists and other integral team members, and coordinated production with multiple internal and external departments.
Program Manager
NOVA SOUTHEASTERN UNIVERSITY
04.1998 - 03.2000
Coordinated with multiple departments to develop schedules for more than 80 classes per term on a quarterly basis
Recruited, hired, supervised and scheduled more than 60 full-time and adjunct faculty for online, national and international classes on a quarterly basis, while focusing on containing salary costs and travel expenses
Resolved student, faculty and site coordinator issues, including schedule conflicts, grade and policy disputes, room scheduling, travel, equipment and other logistical problems.
Marketing Manager
NOVA SOUTHEASTERN UNIVERSITY
03.1997 - 04.1998
Recruited national and international students by attending networking events, college fairs, conducting presentations at corporations and holding information sessions in current and prospective markets
Increased enrollment in my designated programs by more than 120% in the first year.
Education
Masters Specialization: Accounting -
Nova Southeastern University
Fort Lauderdale, FL
01.2003
Master of Business Administration -
Nova Southeastern University
Fort Lauderdale, FL
01.2000
Bachelor of Business Administration: International Finance and Marketing -
University of Miami
Miami, FL
01.1996
Study Abroad Program specializing in Finance -
University of Melbourne
Melbourne, Australia
01.1995
Skills
Proficient in Microsoft Office Suite and HTML
Conversant in Spanish and French
Excellent organizational and communication skills
Program management
Mentoring and training
Classroom facilitation
Timeline
Adjunct/ Associate Professor of Accounting
PALM BEACH STATE COLLEGE
08.2020 - Current
Operations/Student Services Manager
UNIVERSITY OF PHOENIX
08.2001 - 04.2003
Adjunct Instructor of Accounting and Internet Technology
NOVA SOUTHEASTERN UNIVERSITY
07.2001 - 08.2020
Senior Account Manager/Editor
FIRST MARKETING COMPANY
03.2000 - 12.2000
Program Manager
NOVA SOUTHEASTERN UNIVERSITY
04.1998 - 03.2000
Marketing Manager
NOVA SOUTHEASTERN UNIVERSITY
03.1997 - 04.1998
Masters Specialization: Accounting -
Nova Southeastern University
Master of Business Administration -
Nova Southeastern University
Bachelor of Business Administration: International Finance and Marketing -