Cherie Benoit
Westlake,LA
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
31
31
years of professional experience
Work History
Volunteer
CASA
07.2022 - Current
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Guided troubled individuals to tools and resources necessary for healing.
- Maintained up-to-date knowledge of industry best practices by attending conferences and training sessions relevant to the organization''s mission.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Conducted surveys among service recipients to gauge satisfaction levels and identify areas needing improvement or expansion efforts.
- Helped clients navigate social services system and access needed resources.
- Coordinated with different service providers to meet clients' individual needs.
- Kept case files updated, accurate and aligned with requirements.
- Managed cases of 2 children / clients receiving social or community service support.
- Advocate for children that are in the state's care (foster, group homes, behavioral facilities)
- Attended all court hearings and presented a formal court report
Managing Director
Christian Youth Theatre
06.2017 - 11.2021
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals ( 6 staff and 100 children enrolled in program).
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Prepared annual budgets with controls to prevent overages.
- Implemented robust financial controls and reporting systems, ensuring accurate forecasting and budget management.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Title I Tutor
CPSB
09.2016 - 05.2019
- Provided timely feedback on assignments, enabling students to refine their understanding of concepts and improve future performance.
- Utilized formative assessment methods throughout instructional units to gauge student understanding of material continuously adapting instruction as necessary.
- Integrated real-world examples into lessons to make content more relevant and engaging for students from various backgrounds.
- In school tutoring done with elementary aged struggling learners in reading and mathematics ( 5 kids per session for 5 hours per day)
- Evaluated curriculum materials for alignment with state standards and relevance to diverse learner needs.
Title I Tutor
CPSB
08.2013 - 05.2015
- Served on school improvement committee, contributing insights and recommendations for enhancing instructional practices and overall student achievement.
- Provided timely feedback on assignments, enabling students to refine their understanding of concepts and improve future performance.
- Provided in school tutoring for elementary aged struggling learners (5 children per session for 5 hours per day).
QMRP
CARC
06.2009 - 06.2010
- Worked effectively in fast-paced environments.
- Provided case management for adults with developmental disabilities in waiver programs ( 20 cases)
- Advocate for clients rights
- Make regular visits to client's apartments
- Manage all paperwork for each case
- Assist with money management for each client
QMRP/ QMRP Supervisor
Res-Care
10.1996 - 12.1999
- Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
- Promoted to supervisor after year of work with adults with developmental disabilities in residential setting ( 5 group homes)
- Maintained compliance with company policies, objectives, and communication goals.
- Conducted routine inspections to check quality and compliance with established specifications.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
QMRP
CARC
09.1993 - 09.1996
- Worked effectively in fast-paced environments.
- Provided case management to adults with disabilities in vocational setting
- Used behavioral techniques when incidents occurred
- Managed individual service plans for all clients (50 clients)
- Maintained relationships with family or group home staff
- Self-motivated, with strong sense of personal responsibility.
- Skilled at working independently and collaboratively in team environment.
Education
Bachelor of Arts - Psychology
Nicholls State University
Thibodaux, LA12.1991
Skills
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Community Service
- Leadership Qualities
- Adaptability and Dependability
- Computer Skills
- Flexible Schedule
- Relationship Building
Timeline
Volunteer
CASA
07.2022 - Current
Managing Director
Christian Youth Theatre
06.2017 - 11.2021
Title I Tutor
CPSB
09.2016 - 05.2019
Title I Tutor
CPSB
08.2013 - 05.2015
QMRP
CARC
06.2009 - 06.2010
QMRP/ QMRP Supervisor
Res-Care
10.1996 - 12.1999
QMRP
CARC
09.1993 - 09.1996
Bachelor of Arts - Psychology
Nicholls State University
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