Cherie Colvin

• Operations Management:
  Oversee daily operations of the property, ensuring smooth functioning of all facilities and systems.
  Monitor common areas and amenities to maintain high standards of cleanliness, safety, and functionality.
• Staff Supervision:
  Hire, train, supervise, and evaluate on-site staff including maintenance, security, and administrative personnel.
  Create staff schedules and ensure performance meets association expectations.
• Financial & Budget Oversight:
  Assist in preparation and administration of the annual operating budget.
  Review financial reports, track expenditures, and assist with collection of assessments.
  Work with accountants or management company on financial compliance and audit preparation.
• Maintenance & Vendor Coordination:
  Schedule and supervise preventive maintenance and repairs for buildings, grounds, and amenities.
  Manage vendor contracts and ensure quality service delivery.
  Oversee capital improvement and restoration projects as needed.
• Resident & Board Relations:
  Respond to owner/resident inquiries and complaints in a professional and timely manner.
  Attend board meetings, provide status updates, and implement board directives.
  Prepare and distribute communications such as newsletters, notices, and rule reminders.
• Compliance & Risk Management:
  Ensure compliance with local, state, and federal regulations, including safety codes, fair housing laws, and condominium statutes.
  Maintain proper documentation and insurance coverage.
  Coordinate emergency preparedness plans and response efforts.

Key Responsibilities:

• Serve as the main point of contact for assigned associations, providing guidance and support to boards of directors on governance, budgeting, and strategic planning.
• Conduct regular property inspections to ensure community standards are upheld and maintenance issues are promptly addressed.
• Coordinate and supervise vendors, service contracts, and capital projects, ensuring timely completion and budget adherence.
• Prepare and present monthly financial statements, board packets, and management reports.
• Develop and manage annual budgets in collaboration with boards and accounting staff.
• Enforce community rules and regulations, issue violation notices, and handle owner/resident communications with professionalism.
• Organize and attend board and annual meetings; take minutes and implement board directives.
• Ensure compliance with state statutes and condominium/homeowners association regulations.
• Provide oversight of maintenance, landscaping, and janitorial contracts to ensure community upkeep.
• Assist in the onboarding and training of new staff or community managers as needed.

Key Achievements:

• Successfully managed 14 communities simultaneously, ranging from [high-rise condos/gated HOAs/luxury waterfront communities/etc.].
• Led storm recovery efforts and major renovation projects, including roofing, elevator upgrades, and landscaping overhauls.
• Improved board satisfaction scores through streamlined communication and proactive problem solving.