Cherie Finley
Palmyra,PA
Summary
Proven Medical Assistant/Secretary at Sayson-Rim Medical Associates, adept in HIPAA compliance and fostering patient trust. Streamlined appointment scheduling, enhancing clinic efficiency by 30%. Expert in medical billing and coding, with a commitment to professionalism and ethics. Demonstrates exceptional patient care and medical office management skills.
Overview
44
44
years of professional experience
Work History
Surgical Coordinator
Penn State Health Milton S. Hershey Medical Center
11.1994 - 05.2024
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated with anesthesia providers to ensure timely arrival and preparation for scheduled surgeries.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Updated daily operating room calendars with accurate appointment schedules.
- Performed various administrative tasks by filing, copying and faxing documents.
Medical Assistant/Secretary
Sayson-Rim Medical Associates
02.1980 - 09.1994
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Diploma - Medical Assisting
Thompson Institute
Harrisburg,PA04.1978
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Electronic Health Records
- Professionalism and Ethics
- Maintaining confidentiality
- Appointment Setting
- Anatomy and Physiology Knowledge
- Valid State driver's license
- Reliable transportation
- Data entry proficiency
- Schedule Coordination
Timeline
Surgical Coordinator
Penn State Health Milton S. Hershey Medical Center
11.1994 - 05.2024
Medical Assistant/Secretary
Sayson-Rim Medical Associates
02.1980 - 09.1994
Diploma - Medical Assisting
Thompson Institute
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