CHERIE GALLARDO
Odessa,TX
Summary
Project Manager | Training and Development | Workforce Analyst
Professional Summary
Highly efficient and dedicated professional with over fifteen years’ experience in Higher Education, over ten years’ experience in Workforce Development and five years working directly with Business and Industry in the development of training programs to align talent development with business outcomes. Seeking an opportunity to further develop business and industry in Texas through the utilization of Workforce Resources.
Project Highlights
SDF Outreach and Development
Systematic review of Policies and Procedures,
Marketing campaign that included Website and Brochure redesign.
Conducts desk reviews and field visits of Equal Opportunity processes and production. Providing consultative, technical assistance and conduct training for staff. Determines if processes are in compliance with stated requirements and standard operating procedures. Identifies areas of weakness and communicates with management accordingly.
Overview
22
22
years of professional experience
Work History
Special Projects Director/ EO Officer
Permian Basin Workforce Development Board, LaForce Boulevard
Midland, TX
04.2021 - Current
- Current
- Coordinates the communication of relevant Labor Market Information through various channels, including the development and dissemination of a regular newsletter and supplements
- Recommends changes in marketing practices and materials
- Distributes all marketing materials to staff and ensures proper use
- Standardizes marketing practices used by ESD staff
- Participates in Workforce Solutions Marketing Committee
- Provided technical assistance and oversight to contractors/sub-contractors to ensure performance objectives are attained within regulatory compliance statutes
- Developed Memorandum of Understandings that outline project expectations and stakeholder responsibilities
- Customized corporate training plans geared towards streamlining business processes with a goal of profit margin gains
- Interpret, develop, and organize Board policies and procedures based on state rules, regulations, and policy guides
- Reviewed Board policies and procedures on annual basis
- Provided guidance on the development/ updated of local policies and procedures based on state rules, regulations, and policy guides
- Ensure Board compliance with WIOA nondiscrimination and EO provisions
- Serve as the Board liaison to TWC Division of Fraud Deterrence and Compliance Monitoring
- Monitor and review Board and Contractor activities in WIOA Title I funding
- Determine Board jurisdiction on EO complaints, as required by Regulations at 29 Code of Federal Regulations (CFR) 38.28–33
- Implement WIOA’s nondiscrimination and EO provisions
- Developed training plan activities/services that contributes to the competitiveness and productivity of a business
- Presented grant funding opportunities like the Skills Development Fund, and Skills for Small Business to local businesses across the Permian Basin area
- Managed special projects including coordinating project activities from initiation, planning, implementation, and program assessment
- Prepared reports on special projects
- Collaborate with institutions of higher education to provide local businesses with customized training to upskill, retain and improve wages of employees
- Maintain meaningful partnerships for the benefit of customers, the workforce system and community system stakeholders; act as a liaison/resource to community organizations
- Identifies training and technical assistance needs for staff and organizes training to accomplish workforce system goals
- Collect best practices from within and outside the system and shares with all stakeholders
- Collaborate with community stakeholders to identify areas of opportunity to strengthen and develop the local workforce.
- Conducted research, gathered information from multiple sources and presented results.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Identified issues, analyzed information and provided solutions to problems.
- Delivered services to customer locations within specific timeframes.
- Prepared variety of different written communications, reports and documents.
- Worked with customers to understand needs and provide excellent service.
- Led projects and analyzed data to identify opportunities for improvement.
- Exceeded goals through effective task prioritization and great work ethic.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Program Manager
El Paso Community College
El Paso, TX
01.2017 - 04.2021
- Managed Skills Development Fund Grants for 13 separate on-site locations, totaling over 1.5 million in grant funding
- Organized customized training for five large manufacturing companies, overseeing employee intake and registration process for over 1000 employees taking customized training
- Negotiated contracts for grants and customized training programs held, on-site, at surrounding businesses
- Identified qualified faculty to meet workforce needs
- Evaluated faculty work experience for workforce credentialing
- Ensured grant compliance as required by the Financial Manual for Grants and Contracts
- Developed customized training plan that suits the business’ training needs
- Consulted with local companies to identify training needs and outline learning outcomes that aligns to short and long-term business goals
- Prepared statistical data for presentation to local companies, as well as to state and local agencies
- Presented grant funding opportunities to companies in the Workforce Area
- Presented college capacity and departmental services to potential companies that are currently residing in, and/or expressed interest in the El Paso area
- Represented college Workforce Development in the interest of strengthening community partnerships
- Completed monthly reports to state funding agency, include grant status narrative, expenditure reports, and number participants served for reporting period.
- Participated in vendor selection and management process for program initiatives.
- Provided program management expertise in lean Six Sigma strategies and agile methods, practices and execution.
- Researched industry best practices in support of training development and program content.
- Coached team members on productivity strategies to accomplish challenging goals.
- Developed and maintained logistics workflows, procedures and reports.
- Established milestones and objectives based on input from functional areas and stakeholders.
- Leveraged project management processes and tools to define and execute projects.
- Designed and developed programs and projects for dissemination to personnel.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Participated in pilot tests and revised programs based on feedback and results.
- Identified program obstacles and communicated possible impacts to team.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Built teams to address project goals and objectives for multiple projects.
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
- Devised creative solutions to critical customer and user needs.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
Advising & Orientation Coordinator
Texas Southmost College, 80 Fort Brown
Brownsville, TX
01.2015 - 01.2017
- Collaborate with college leadership to accomplish strategic enrollment goals
- Manage data migration from Colleague system to Degree Works
- Manage Academic Advisors, part-time and work study employees
- Assess process and procedures related to student support services to ensure compliance with federal, state and local regulations
- Serve on College Curriculum Committee, Graduation Committee and Freshman Seminar Committee as a representative of Student Services
- Organize Dual Enrollment registration drives for 2000 early college and dual enrollment students
- Plan, organize and execution - of the New Student Orientation
- I coordinated presentation, activities, student services fair and college tour for 1500 students each academic year
- Organize staff on-boarding for Student Service Division
- Conducted group and individual sessions outlining academic requirements and supporting course selection.
- Assisted students in major and minor area of study selection, providing approachable and distilled advice based on personal aspirations.
- Developed academic support materials and presentations for individual and group advisory sessions.
- Maintained up-to-date knowledge of degree program requirements, keeping students on track for completion through regular meetings.
- Reviewed and interpreted placement exam scores, unofficial transcripts and course prerequisites to assist students in academic planning.
- Identified issues that hindered student academic achievement.
- Identified cases of domestic abuse or other family problems and encouraged students or parents to seek additional assistance from mental health professionals.
- Reviewed transcripts to verify students met graduation or college entrance requirements and wrote letters of recommendation.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
- Encouraged students to explore age-appropriate and career-related opportunities.
- Helped students develop organizational, time management and study skills.
- Oversaw career and job fairs to connect students with area schools and employers.
- Planned and promoted career planning presentations, work experience programs and career workshops.
- Counseled students regarding course and program selection, class scheduling and registration and career planning.
- Taught classes and presented self-help or information sessions on subjects related to education and career planning.
- Empowered students through counseling and skill-building exercises.
- Instructed individuals in career development, job search and application strategies, resume writing and interview skills.
- Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings.
Coordinator
The University of Texas at Brownsville, Professions, One West University Blvd, The University of Texas
Brownsville, TX
01.2006 - 01.2015
- At Brownsville, Office of Health Professions Programs is a student support resources for the health professions
- Provided support, guidance and management of facilitated acceptance programs in the health professions
- Prepared all outgoing correspondence and reports to partner granting agencies
- Preparation and management of grant funds totaling over half a million dollars, duties include submissions of proposed budget, oversee appropriate use of funds; perform account reconciliation
- Ensure program outcomes accomplish goals of the grant
- Assist as department liaison during bi-annual institutional compliance reviews
- Provided compliance and reporting to State, Federal and Local Funding Agencies
- Management and Support of Facilitated Acceptance Programs
- Successfully funded supplemental enrichment programs and activities through federal, state and local funding organizations
- Provided academic advising and career counseling to 300 pre-health majors at various levels of their education
- Worked very closely with Dual Enrollment partners to provide career counseling, academic advising and summer enrichment to eight ISD/ Early College High Schools
- Organized and implemented over 200 hours of yearly supplemental enrichment activities, including marketing programs, recruiting faculty and students, hiring faculty, planning learning outcomes, purchasing course materials, distribution of course materials and scheduling
- Developed and organized peer tutoring and mentoring services
- Pooled interdepartmental resources to provide scholarships for tutors and mentors
- The only program coordinator recognized by the Joint Admission Medical Program (JAMP) in support and dedication to the JAMP program and its students
- Provided health professions recruiter training to six recruiters under the UT Brownsville Office of Admissions
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Gathered and organized materials to support operations.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Inventoried and ordered office supplies to maintain availability of products.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Coordinated with human resources department to handle payroll and personnel databases.
- Used job-related software to draft and finalize written correspondence and documentation.
- Handled incoming and outgoing shipping and receiving activities.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Utilized proactive communication abilities to resolve employment-related disputes.
- Managed company schedule to coordinate calendar and arrange travel.
- Prepared agendas and took notes at meetings to archive proceedings.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Kept high average of performance evaluations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Instructor
GED Mathematics – Midland College
06.2022 - 12.2022
- Requested $6,990, funded at $6,000
- Joint Admission Medical Program (JAMP) Mini Grant
- Pre-JAMP Recruitment and Outreach addressing high school students’ under-preparedness in pursuing a degree in the health professions
- Fall 2014
- Requested $12,020, funded at $10,000
- Long Foundation
- Knowledge Assessment and Enrichment Program for testing, tutoring and mentoring activities and scholarships to help students pay for an MCAT preparation course
- 2010, 2011, 2012, 2013, 2014
- Requested $32,000, funded at $20,000
- Awarded over the last five years for a total of
- 104,000
- Spring 2015 requested $40,000
- Brownsville Foundation for Health and Education
- Scholarships to support undergraduate premedical students
- 2011, 2012, 2013, 2014
- Requested $32,000, funded at $32,000
- Awarded over the last four years for a total $96,000
- Spring 2015 requested $46,000
- Joint Admission Medical Program (JAMP) Mini Grant
- Summer Academic Enrichment Boot Camp providing supplemental enrichment workshops for High School students
- Summer 2013, 2014
- Requested $14,000, funded at $10,000
- Awarded two years in a row for a total of $16,000
- Joint Admission Medical Program (JAMP) Mini Grant
- Undergraduate Premedical Success Saturday Boot Camp designed to help premedical students identify and address weak content areas in core science subjects
- 2013, 2014
- Requested $7,200, funded at $5,000
- Awarded two years in a row for a total of $13,666
- Lower Rio Grande Valley Area Health Education Centers (AHEC)
- Summer Academic Enrichment Program providing students with supplemental enrichment workshops
- 2011, 2012, 2013
- Awarded a total of $92,000
- Hispanic Centers of Excellence UTMB Galveston Sub-Award
- Medical Careers Diversity Academic Enrichment Program
- Sub Award #12-022, UTMB Log #2968
- 2012, 2013
- Awarded a total of $82,000
- Health Careers Occupation Programs UTMB Galveston Sub-Award
- For recruitment and retention of minority students in the health professions
- 2012, 2013, 2014
- Awarded a total of $36,000
- Hispanic Centers of Excellence UTHSC Houston Dental School Sub-Award
- For student support, recruitment and retention of pre-dental students
- 2010, 2011, 2012
- Awarded a total of $60,714.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Used learning assessments to regularly monitor student understanding of class concepts and materials.
- Facilitated learning with creation of engaging written and oral assignments.
- Tested and evaluated students on materials presented in workshops and classes.
- Developed and clearly presented classroom rules, guidelines and objectives.
- Enhanced student comprehension and shortened learning process through new teaching methods.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Improved student performance by defining clear goals and communicating performance metrics.
- Collaborated with administration to secure departmental budget increase.
Student Teaching Assistant
University of Texas at Brownsville Learning Enrichment Center
Brownsville, TX
08.2004 - 12.2008
- For History, Intro to College Algebra, and College Algebra, performing duties such as supplemental instruction, administering of tests, test grading, tutoring, and attendance
- Hosted group tutorials for remedial math, college algebra and history, helping students prepare for exams and complete homework assignments
- Training and Curriculum Development
- Organized staff development training for eight Academic Advisors and four work study staff, topic include
- Student/ Advisor relationships effects on retention and student success
- Team building and communication
- Customer service and conflict management
- Trained hundreds of students in personal and professional career development topics such as:
- Graduate School Admission Requirements
- Finding Summer Internships
- Portfolio Development
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Implemented practice exercises and group assignments to assist students in quick information grasping.
- Recorded grades for coursework and tests in online reporting system.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Maintained safety and security by overseeing students in recess environments.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Provided instructional support to students unable to attend regular classes.
- Supported planning and preparation for culturally-diverse class sessions.
- Assessed student assignments to check quality and completeness before submission for grading.
- Studied and implemented latest information on specific subjects and learning strategies.
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
- Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
- Completed daily reports on attendance and disciplinary performance.
- Tutored students in reading, language arts and other subjects.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Education
Masters - Curriculum and Instruction, Leadership
Bachelors - Biological Studies
The University of Texas
D. - Educational Leadership
Concordia University
Skills
Project Managementundefined
Timeline
Instructor
GED Mathematics – Midland College
06.2022 - 12.2022
Special Projects Director/ EO Officer
Permian Basin Workforce Development Board, LaForce Boulevard
04.2021 - Current
Program Manager
El Paso Community College
01.2017 - 04.2021
Advising & Orientation Coordinator
Texas Southmost College, 80 Fort Brown
01.2015 - 01.2017
Coordinator
The University of Texas at Brownsville, Professions, One West University Blvd, The University of Texas
01.2006 - 01.2015
Student Teaching Assistant
University of Texas at Brownsville Learning Enrichment Center
08.2004 - 12.2008
Masters - Curriculum and Instruction, Leadership
Bachelors - Biological Studies
The University of Texas
D. - Educational Leadership
Concordia University
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