Cherie Harrington
Manteca,CA
Summary
Experienced Medical Billing Specialist with expertise in claim processing, patient account management, and effective communication to resolve billing issues. Dedicated to accuracy, compliance, and enhancing patient satisfaction.
Overview
24
24
years of professional experience
Work History
Personal Shopper/Delivery Driver
Walmart Spark
Manteca, CA
05.2022 - 12.2024
- Delivered groceries and goods to customers promptly while ensuring a high level of customer satisfaction.
- Hand-selected items in-store based on customer orders, maintaining accuracy and attention to detail.
- Communicated with customers to confirm preferences or substitutions, ensuring a positive shopping experience.
- Managed time efficiently to fulfill multiple deliver and shopping tasks within tight deadlines.
Customer Service/Delivery Driver
Mountain Mike's Pizza
Manteca, CA
12.2018 - 01.2021
- Delivered excellent customer service, fostering a welcoming environment, and building positive relationships within the community.
- Assisted with order preparation and restaurant operations, demonstrating teamwork and flexibility to meet business needs.
- Handled transactions efficiently as a cashier, and provided clear information about menu items and promotions, contributing to customer satisfaction.
Medical Billing Specialist
Pacific Medical, Inc
Tracy, CA
01.2008 - 01.2010
- Promoted to Medical Billing Specialist after demonstrating strong data entry skills and consistently accurate pre-authorization work for workers' compensation claims.
- Processed durable medical equipment (DME) billing with a focus on precision, ensuring compliance with billing regulations, and accurate claim submissions.
- Collaborated with patients and medical providers to clarify billing questions, resolved issues promptly, and maintained positive, professional communication for better service and relationship management.
Medical Billing Specialist
PhyCom Corp
Modesto, CA
01.2005 - 01.2007
- Accurately processed and posted insurance and patient payments, ensuring correct allocation to accounts.
- Communicated directly with patients to address inquiries regarding their accounts, providing clear information via phone and email.
- Maintained organized records of transactions, and collaborated with the billing team to support seamless financial operations.
Medical Billing Specialist
MedAmerica Billing Services
Modesto, CA
01.2003 - 01.2005
- Manage accurate data entry and processing of patient billing information to ensure timely submissions.
- Work collaboratively with health care providers and insurance companies to resolve billing issues, and expedite claim processing.
- Maintained up-to-date patient files, and ensured proper documentation for compliance with company standards.
Medical Data Entry Clerk
Big Valley Commercial
Modesto, CA
01.2001 - 01.2003
- Entered and reviewed high volumes of patient and insurance data for billing accuracy and compliance.
- Collaborated with team members to ensure timely processing of medical documents.
- Maintained organized records, supporting efficient tracking and auditing.
Education
Some College (No Degree) - Medical Billing And Coding
Penn Foster Career School
Scranton, PA01-2016
Medical Secretary
MTI Business College
Stockton01-2001
Skills
- Medical Billing
- Claims Management and Follow-Up
- Regulatory and Compliance Knowledge
- Attention to Detail and Accuracy
- Patient and Insurance Communication
- Proficiency in Medical Billing Software
Timeline
Personal Shopper/Delivery Driver
Walmart Spark
05.2022 - 12.2024
Customer Service/Delivery Driver
Mountain Mike's Pizza
12.2018 - 01.2021
Medical Billing Specialist
Pacific Medical, Inc
01.2008 - 01.2010
Medical Billing Specialist
PhyCom Corp
01.2005 - 01.2007
Medical Billing Specialist
MedAmerica Billing Services
01.2003 - 01.2005
Medical Data Entry Clerk
Big Valley Commercial
01.2001 - 01.2003
Some College (No Degree) - Medical Billing And Coding
Penn Foster Career School
Medical Secretary
MTI Business College
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