Cherie Hartman
Wheeling,IL
Summary
Customer Service Type 55 wpm Retail Sales QUALIFICATIONS SUMMARY Money Handling Airway Bill processing Security Reliable and ambitious self-starter seeking to leverage a diverse background into an Administrative Assistant role with a growing organization.
Overview
36
36
years of professional experience
Work History
Helper
Personal Employer
06.2019 - 03.2023
- Collected, forwarded or signed for mail, packages, or home services.
- Coordinated home maintenance tasks like scheduling repairs or preventative measures for appliances and systems within the residence.
- Handled grocery shopping duties while adhering to dietary restrictions and preferences of family members.
- Conducted deep cleaning tasks such as dusting furniture, vacuuming carpets, and mopping floors for an immaculate living space.
- Answered telephone and doorbell, took messages, and relayed information to owner.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Dusted picture frames and wall hangings with cloth.
- Provided emotional support and companionship to clients.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
Medical Assembler
Plexus for Kelly Services
04.2019 - 06.2019
- Streamlined assembly processes by identifying procedural improvements and suggesting solutions to management.
Quality Control Inspector
Staffmark Hidden Valley
05.2016 - 03.2017
- Performed visual inspections and non-destructive tests where appropriate.
Cashier Customer Service
HARBOR FREIGHT TOOLS, AEROTEK TEMP AGENCY
12.2012 - 03.2014
- Accurately processed customer transactions such as orders, quotes and returns.
- Managed time effectively while meeting professional goals and working effectively with other members of the [Type] team.
- Properly handled and timely processed cash and credit card transactions.
- Provided responses to inquiries related to merchandise availability and pricing.
- Worked closely with a wide range of customers, asked questions, collected information and assessed their needs.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Asked open-ended questions to assess customer needs.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Alerted customers to upcoming sales events and promotions.
- Cleaned and organized the store, including the checkout desk and displays.
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
- Verified that all customers received receipts for their purchases.
Cargo Agent
Aerotek
12.2007 - 03.2008
- Airway bill processing for import and export clients.
- Entered shipping information into computer system and estimated freight and postal rates.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Achieved a [Number]% on-time shipment rate.
- Divided cargo received by account Number and intended location.
Cashier Customer Service
TEDDY'S LIQUORS
06.2007 - 12.2007
- Assisted customer with their purchases, handled cash intake and organized inventory.
- Properly handled and timely processed cash and credit card transactions.
- Worked closely with a wide range of customers, asked questions, collected information and assessed their needs.
Seasonal Cashier
KNUPPERS NURSERY
04.2007 - 06.2007
- Provided customer assistance and handled cash intake.
- Processed customer returns.
- Greeted customers promptly.
- Responded to customer requests and directed to merchandise.
- Operated a cash register for cash, check and credit card transactions with [Number]% accuracy.
- Verified that all customers received receipts for their purchases.
Sales Associate
ZALES JEWELERS, Deer Park
11.2005 - 11.2006
- Sold jewelry and helped customers make selections BURNS SECURITY - December 2003 - January 2005 Security Guard at Lake Barrington Shores security gate.
- Checked in guests and contractors, directed guests to proper destinations and reported suspicious activity.
Waitress
RAPPS RESTAURANT
05.2001 - 02.2004
- Maintained clean dining room, lobby and service areas at all times.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Explained menu options in detail so that customers could make educated decisions on food items.
- Up-sold alcoholic beverages, appetizers and desserts.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Wiped down kitchen surfaces with fresh cloths, hot water and company-approved cleaning products to prevent food borne illness.
- Folded napkins throughout the day to maintain an adequate supply.
- Prepared for large parties and reservations, anticipating planning and staffing needs.
Air Export Agent
Lufthansa Cargo
04.2000 - 04.2001
- Cargo Agent Processed freight airway bills and booked freight on flights.
- Verified computations against physical count of stock.
- Assigned shipments to carriers in the centralized database.
ORAL SURGEON ASSISTANT
Dr Daniel C Chin
01.1987 - 08.1995
- Scheduling/Patient records Office management/chair side dental assistant Insurance billing and collections Bookkeeping including invoices and daily closings Accounts payable and receivable Resolving patient complaints Handling typing, filing and general office.
Education
High School Diploma -
Lake Park High School
Certified Jeweler and Hand Engraver -
Quincy Gem City College
Quincy, IL1983
No Degree -
Western Illinois University
Macomb, IL1982
Skills
- Accounts payable and receivable, billing, Bookkeeping, clients, customer assistance, dental assistant, filing, general office, Insurance, inventory, Office management, Scheduling, typing
- Customer service-oriented
- Greeting visitors
- Data entry
Timeline
Helper
Personal Employer
06.2019 - 03.2023
Medical Assembler
Plexus for Kelly Services
04.2019 - 06.2019
Quality Control Inspector
Staffmark Hidden Valley
05.2016 - 03.2017
Cashier Customer Service
HARBOR FREIGHT TOOLS, AEROTEK TEMP AGENCY
12.2012 - 03.2014
Cargo Agent
Aerotek
12.2007 - 03.2008
Cashier Customer Service
TEDDY'S LIQUORS
06.2007 - 12.2007
Seasonal Cashier
KNUPPERS NURSERY
04.2007 - 06.2007
Sales Associate
ZALES JEWELERS, Deer Park
11.2005 - 11.2006
Waitress
RAPPS RESTAURANT
05.2001 - 02.2004
Air Export Agent
Lufthansa Cargo
04.2000 - 04.2001
ORAL SURGEON ASSISTANT
Dr Daniel C Chin
01.1987 - 08.1995
High School Diploma -
Lake Park High School
Certified Jeweler and Hand Engraver -
Quincy Gem City College
No Degree -
Western Illinois University
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