Cherie Held
Round Rock
Summary
Customer-focused sales management professional with a proven track record in building partnerships and retaining key accounts. Expertise in expanding profit channels through strategic networking and effective product introductions. Skilled in implementing pricing strategies, managing vendor relationships, and increasing market territory.
Overview
24
24
years of professional experience
Work History
Sales Manager
K and K Hotel Group
Austin
12.2023 - Current
- Established partnerships with distributors and resellers to enhance channel effectiveness.
- Conducted performance evaluations for sales team, identifying improvement areas and setting measurable goals.
- Represented company at industry networking events, forging connections and promoting interests.
- Negotiated contracts with clients, securing mutually beneficial terms for all parties involved.
Administrative Assistant
D.R. Horton
Austin
12.2019 - 12.2023
- Serving as the personal assistant and administrative supporter to two Regional Managers
- Organizing and documenting all training for the underwriters
- Execute travel arrangements
- Manage high volume of emails from loan officers to underwriters ensuring all their needs are met, from ordering supplies to the daily loan counts
- Manage loan count pipeline to the underwriters.
Administrative Assistant
SERVPRO OF Gaylord & Cheboygan
Gaylord
11.2012 - 12.2019
- Conduct administrative task such as Accounts Receivable and Accounts Payable, answering phone calls, scheduling appointments, QuickBooks, payroll, providing excellent customer service and effective communication with co-workers
- Manage high volumes of emails on a day to day basis securing that all needs of the customers and employees are met
- Assure timely receipt of services acting as liaison between field worker and customer
- Marketing, Chamber Events, organized all field outings.
Office Assistant & Receptionist
Midwest Professionals, PLLC
Gaylord
05.2001 - 08.2012
- Manage inter-company payroll, accounts receivable and travel arrangements creating ease for employee's while upholding the company's organizational culture
- Facilitate professional phone communication with customers scheduling appointments ensuring all needs are met while providing superior customer service.
Education
High School -
South Lyon High School
South Lyon, MichiganAccounting and Finance
School Craft College
Livonia, MichiganSkills
- Organizational skills
- Software proficiency
- Financial management
- Communication skills
- Customer service
- Team collaboration
- Networking
- Market research and analysis
Websites
Community Service
Lakes of the North Golf Course Committee, Mancelona, MI, Chairperson, 2015, 2018, Facilitate monthly meetings discussing and planning tournaments and events for all leagues., Head of the Women's Golf League, recruiting, tournament and banquet planning., Create and write monthly articles and quarterly letters for the course newsletter., Effectively communicate with the Committee and create innovative processes for smooth facilitation of tournaments and leagues.
Timeline
Sales Manager
K and K Hotel Group
12.2023 - Current
Administrative Assistant
D.R. Horton
12.2019 - 12.2023
Administrative Assistant
SERVPRO OF Gaylord & Cheboygan
11.2012 - 12.2019
Office Assistant & Receptionist
Midwest Professionals, PLLC
05.2001 - 08.2012
High School -
South Lyon High School
Accounting and Finance
School Craft College
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