Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cherie Hill

BALTIMORE MD,MD

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in with a eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature. Vigilant Accounts Payable Clerk experience working with multiple accounts. Committed to on-time payments, maintaining detailed records and paying vendors on time. Detail-oriented worker with proven resourcefulness and reliability.

Motivated Production Line Worker proficient in quality checks, finishing work and equipment calibration. Ready to tackle new challenges and to contribute to team and company success.

Overview

25
25
years of professional experience

Work History

Administrative Support Specialist

Fluidra
05.2018 - Current
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Cut thousands of test strips at a rapid speed with proficiency
  • Inspected first, and final products to assess compliance with quality standards.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Log in and out of Epicor Systems to log production
  • MES Documented production information via daily system logs.
  • Assembled products according to changing daily work orders and specific
  • Once production is completed, Production is moved accordingly to staging areas, and transported to final storage locations upon shipment.

Medical Records Clerk

Randstad
06.2016 - 01.2018
  • Managed approximately 100 incoming calls, emails and faxes per day from customers.
  • Maintained patient confidence by keeping patient records information confidential.
  • Processed medical records requests from outside providers according to facility, state and federal law.
  • Maintained patient records in compliance with security regulations.
  • Uploaded physician progress notes, history and physicals into electronic medical records.
  • Maintained historical reference by abstracting and coding clinical data such as diseases, operations, procedures and therapies with standard classification systems.
  • Input data into computer programs and filing systems.
  • Maintained accuracy, completeness and security for medical records and health information.

Customer Service Manager/ Facility

University Of Maryland Medical System
01.1999 - 01.2016
  • Managed over 150 employees daily, and over seen 7 different locations per shift, with daily revenue of 150,000 cash, escorted by University of Maryland police after each shift.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Followed through with client requests to resolve problems.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Completed special projects by using effective decision making, critical thinking and time management skills.
  • Payroll
  • Time cards
  • Paychecks

Education

Bachelor of Science -

University of Phoenix
Tempe, AZ
05.2026

Skills

Release of information specialist

  • Invoicing and collections
  • Customer Service
  • HIPAA Regulations
  • Microsoft Outlook, Word, and Excel
  • Coaching and Mentoring

Timeline

Administrative Support Specialist

Fluidra
05.2018 - Current

Medical Records Clerk

Randstad
06.2016 - 01.2018

Customer Service Manager/ Facility

University Of Maryland Medical System
01.1999 - 01.2016

Bachelor of Science -

University of Phoenix

Similar Profiles

CREATE PROFILE
Cherie Hill